Pearl Abyss Europe logo

Operations Coordinator - Korean / English

Pearl Abyss Europe

Amstelveen
Full-time
2-5 years experience
On-site

Key Skills

Bilingualism
Korean
English
Communication
Translation
LiveOps
Marketing
Public Relations
Collaboration
Adaptability
Schedule Adherence
Deadline Management
Customer Obsession
Results Orientation

Job Description

Pearl Abyss — the team behind Black Desert — is seeking a high-performing, innovative, results-oriented and customer-obsessed, Korean and English-speaking Operations Coordinator to help accelerate our gaming reach to millions of customers across all screens (PC, Mobile, Console, etc.) in Europe.

The Operations Coordinator will be in a highly collaborative role, creative, and work with results-oriented teams -- LiveOps, Marketing, Public Relations, etc. They will be disciplined to adhere to production schedules and meet deadlines.

You will join a lean but dedicated team working across multiple communities, platforms and games such as Black Desert, Shadow Arena and upcoming releases such as Crimson Desert, DokeV and PLAN 8. This position offers an unparalleled opportunity to ensure all Pearl Abyss current and future titles will achieve European goals.


RESPONSIBILITIES

  • Bilingual in English and Korean language is mandatory (reading, writing, and speaking)
  • Effectively and independently handle communication through various channels between our South-Korean HQ and our European office’s stakeholders (PR, Live-Ops, Marketing, etc.)
  • Translate internal documents. Specifically, translate content updates, plans, patch notes, community reports, planning documents for marketing, public relations, marketing assets, and internal slack or e-mail communications.
  • Take care of ad-hoc projects as needed
  • Other duties as assigned in and outside of translation

MINIMUM QUALIFICATIONS

  • Bachelor’s degree or equivalent proven work experience in translation
  • Bilingual fluency in English and Korean language
  • Ability to excel in a team environment, ability to build/maintain positive relationships through strong collaboration efforts.
  • Ability to quickly adapt to different fields of expertise to assist various colleagues
  • Ability to "roll up their sleeves" and have a mindset to get any job done
  • May require evening and weekend hours.

PREFERRED QUALIFICATIONS

  • Avid Black Desert Online player
  • Passion for video games
  • Experience with Slack, Google Docs, Microsoft Office software as a service platform
  • Competitive salary
  • 25 days of Paid Leave based on full-time employment
  • Public Transport Expenses Coverage - maximum €450/month
  • Lifestyle Wallet - Gift Cards worth €150/month
  • Personal and Professional Growth Wallet - €1,200/year.
  • Monthly Health Care Allowance - €150/month.
  • Special Benefits for birthdays and summer- and winter holidays - €600/year
  • Sponsored Lunch in the office
  • Free Snacks and Refreshments
  • Free medical check-up
  • Healthy Lifestyle Support: gym memberships, therapy sessions

How to apply

  • Upload an up-to-date resume
  • Upload a cover letter
  • Korean applicants are requested to include a Korean style resume including English language test scores and extensive record of language-related education and/or experience


PearlAbyss EU B.V. is an equal opportunity employer committed to creating a diverse and inclusive workplace environment. PearlAbyss EU B.V. adheres to the EU's GDPR, including the protection of personal data. Personal information will not be disclosed to unauthorized parties and only the information you provide will be utilized during the recruitment process.

Core Responsibilities

The Operations Coordinator will be responsible for independently handling communication between the South-Korean HQ and European stakeholders, including translating internal documents such as content updates, patch notes, and planning documents. They must also manage ad-hoc projects and adhere strictly to production schedules and deadlines.

Requirements

Mandatory requirements include bilingual fluency in both English and Korean (reading, writing, speaking) and a Bachelor's degree or equivalent proven work experience. Candidates must excel in a team environment, build positive relationships, and possess a proactive mindset to complete any assigned job.

Benefits

  • Paid Leave
  • Public Transport Expenses Coverage
  • Lifestyle Wallet
  • Personal and Professional Growth Wallet
  • Health Care Allowance
  • Special Benefits for birthdays and summer- and winter holidays
  • Sponsored Lunch
  • Free Snacks and Refreshments
  • Free medical check-up
  • Healthy Lifestyle Support

About Pearl Abyss Europe

Industry: Entertainment

Company size: 11-50 employees

Pearl Abyss Europe is the EMEA publishing arm of Pearl Abyss Corp, a leading developer and publisher of high-end videogames that is best known for its highly innovative Black Desert franchise which is currently globally available on PC, Console and Mobile. The award-winning MMORPG attracted over 45 million players and achieved more than 2 billion USD in lifetime revenue. Pearl Abyss Europe caters for the EMEA player base by providing dedicated technical, marketing and customer support and is also preparing to launch the company's highly anticipated upcoming portfolio of games including Crimson Desert, DokeV and Plan 8. For more information on Pearl Abyss, please visit the official website.

Added 6 months ago