Field Support Engineer (Europe)
Key Skills
Job Description
Position: Field Support Engineer Job Location: Unitech Europe, Tilburg, the Netherlands Travel: Regular travel across Europe Specialism: AIDC & RFID What We Offer: - A stable yet challenging position in an international technology company - A collaborative working environment - Market-competitive salary Job Description: Unitech Europe is looking for a Field Support Engineer to serve as a technical link between the helpdesk, Territory Managers, and customers across Europe. The role involves troubleshooting technical issues, supporting pre-sales and post-sales activities, and helping ensure successful project deployments. Key Responsibilities: - Troubleshoot technical issues and provide support to the helpdesk and key accounts. - Provide technical assistance during pre-sales and post-sales activities. - Support project deployments and help customers implement solutions successfully. - Deliver technical training sessions and workshops for customers and colleagues. - Test products, provide feedback for improvements, and maintain technical documentation. Qualifications and Requirements: - Strong knowledge of Android devices, wireless networks, and system integration. - Fluent in English; German, Polish, Czech, Spanish, or Dutch is a plus. - Based near Tilburg, the Netherlands, and willing to travel regularly across Europe. - Analytical and proactive approach to technical problem-solving. - Persistent, customer-focused attitude and ability to collaborate with internal teams and customers. Who We Are: Unitech Europe is part of Unitech Electronics Corporation, a global provider of Automatic Identification and Data Capture (AIDC) and RFID solutions headquartered in Taiwan. Our product portfolio includes rugged mobile computers, handheld devices, tablets, barcode scanners, RFID readers, wearables, and software solutions. These technologies help improve operational efficiency in logistics, warehousing, manufacturing, retail, and healthcare. From our office in Tilburg, the Netherlands, we support customers and partners across the EMEA region with technology, expertise, and customer-focused support. How to Apply: Email: [email protected] Careers Website: www.ute.com/eu/about/join Questions: +31 (0)13 460 9292 (option 3)
Core Responsibilities
Troubleshoot technical issues and support the helpdesk, key accounts, and customers throughout pre-sales, post-sales, and project deployments. Deliver training, test products, provide improvement feedback, and maintain technical documentation.
Requirements
Candidates should have strong knowledge of Android devices, wireless networks, and system integration, along with an analytical, proactive approach to problem-solving. The role requires fluent English, a customer-focused and collaborative attitude, residence near Tilburg, and willingness to travel regularly across Europe; additional listed European languages are a plus.
Benefits
- Competitive Salary
About unitech
Industry: Automation Machinery Manufacturing
Company size: 201-500 employees
Founded in 1979 in Taiwan, Unitech Electronics (TWSE:3652) is a global provider of AIDC (Automatic Identification and Data Capture) technologies with over 40 years of experience. Unitech offers a wide range of products, including enterprise mobile computers, rugged handheld PDAs, industrial tablets, barcode scanners, RFID readers, and IoT solutions. We bring value to customers across diverse applications in logistics, healthcare, retail, warehousing, manufacturing, government, transportation, and field services. Unitech is committed to quality, sustainability, information security, and responsible business practices. Recognized with the EcoVadis Silver Medal and ESG-related standards such as ISO 14001 and ISO 14064-1, along with other international certifications for quality, information security, and hazardous substance management, Unitech continues to strengthen customer trust through responsible and certified operations. Supported by TAA Compliance, Apple MFi Certification, Android Enterprise, and Impinj Silver Partner status, Unitech delivers reliable, secure, and future-ready solutions for enterprise customers worldwide. Guided by the core values of Honesty & Integrity, Collaboration, Excellence, and Profit Sharing, Unitech remains committed to responsive service, long-term partnerships, and creating win-win value with its global partners.