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Assistant Store Manager (M/W) - Full-Time - Amsterdam

APM Monaco

Amsterdam
Full-time
2-5 years experience
On-site

€32,000 - €34,000 per year

Key Skills

Sales Target Achievement
Sales Report Analysis
KPI Monitoring
Customer Service
Complaint Handling
Retail Operations
Inventory Management
Point-Of-Sale Systems
Visual Merchandising
Team Scheduling
Recruitment
Onboarding And Training
Performance Evaluation
Organization
Interpersonal Skills
English Fluency

Job Description

COMPANY DESCRIPTION: Influenced by Monaco and the South of France, APM Monaco is a contemporary and endearing fashion jewellery brand with a touch of Monegasque elegance. Named after its founder Ariane Prette, APM Monaco was created in 1982. In 2012, the Prette family decided to focus on silver jewellery with a cutting-edge design, while continuing to perpetuate Ariane's legacy. With over 400 points of sale already, APM Monaco is continuing to expand and has many plans to open new stores around the world. We are looking for a full-time Assistant Store Manager to support our team in Amsterdam ! Sales ● Actively contributing to achieving revenue targets, in support of the Store Manager ● Analysing sales reports to identify business needs and propose corrective actions ● Contributing to setting individual targets for sales advisors ● Relaying KPIs to the team and supporting them daily to improve performance ● Liaising with the marketing team on the ground ● Monitoring the competitive landscape and staying aware of competitor performance and market trends Customer Service ● Ensuring day-to-day quality of service delivered in the boutique ● Ensuring the team maintains regular, quality contact with clients ● Handling first-level customer complaints Operations ● Contributing to the general upkeep and overall presentation of the boutique ● Monitoring compliance with payment procedures ● Tracking the boutique's expenses alongside the Store Manager ● Contributing to the team's scheduling ● Managing day-to-day inventory and ensuring the team makes proper use of the POS ● Relaying communication between the boutique, other departments and other points of sale Visual Merchandising ● Applying and upholding merchandising guidelines on a daily basis ● Ensuring the boutique meets presentation standards at all times ● Liaising with logistics and marketing on the boutique's assortment ● Immediately flagging any defective product found in the boutique ● Reporting restocking needs Human Resources ● Taking part in recruitment, onboarding and training for the team ● Supporting performance evaluations for the team and providing regular feedback ● Supporting the Store Manager on day-to-day HR matters ● Embodying the brand's image and professional standards on a daily basis Requirements Candidate Profile ● You love APM Monaco! ● You have solid experience as a Supervisor, with the ambition to move into full store management ● You have experience in luxury/fashion retail, with a solid grasp of visual merchandising fundamentals ● You know how to analyse sales reports and suggest relevant adjustments ● You are known for your organisational skills and interpersonal ease ● You are fluent in English ● You are agile and know how to show flexibility when needed The salary for this position is 33,600 euros per year

Core Responsibilities

Support the Store Manager in achieving sales targets by analyzing performance, coaching sales advisors, and maintaining high-quality customer service. Help oversee boutique operations, inventory, visual merchandising, scheduling, recruitment, onboarding, training, and day-to-day team performance.

Requirements

Candidates should have solid experience as a retail supervisor and experience in luxury or fashion retail, including a sound understanding of visual merchandising. They should be able to analyze sales reports, communicate effectively, stay organized and flexible, and be fluent in English.

About APM Monaco

Industry: Retail Luxury Goods and Jewelry

Company size: 1,001-5,000 employees

APM Monaco is a Maison born in Monaco in 1982, where fashion and fine jewelry meet. CHIC, for us, is a natural, precise and effortless elegance, in the way we create, the way we work and the way we welcome. FASHION is our field: new collections every season that follow its rhythm, while preserving the savoir-faire of fine jewelry. SMILE is our signature: the warm, sunny spirit of the South of France and a genuine welcome in every boutique. It began in Monaco with Ariane Prette and her son Philippe, makers of fine jewelry and precious stones. In 2013, after thirty years in fine jewelry production, Philippe Prette, now CEO, opened the first APM Monaco boutiques alongside his wife Kika Prette, Creative Director. Together they charted a new path in jewelry: fashion jewelry. Kika Prette and her team imagine each collection as a complete story, built around a theme, an emotion, a season. For 44 years, the Maison has mastered every stage of production. Every piece is made by hand in our ateliers by our artisan jewelers, with stones set one by one and finishes checked at every stage. Every piece comes with our total warranty, and our Wonderland Program looks after it for life. Today, the Maison is present in 48 countries, with more than 450 boutiques and 1,100 artisans. Each boutique is a world of its own: the materials, the light, the Mia fragrance, the music and the welcome of our teams bring the spirit of Monaco and the South of France to life through the five senses. Chic. Fashion. Smile. Discover our collections at apm.mc.

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