Key Skills

Job Description

About Cognizant Consulting Cognizant Consulting is where curious minds come together to solve complex challenges and create meaningful impact. Blending industry insight, technology expertise, and the power of AI, we partner with leading organizations to transform the way they work, serve customers, and grow. About The Role As a Consulting Manager, Insurance, you will make an impact by applying your business analysis expertise and insurance domain knowledge to help clients across Europe solve complex business challenges and improve their insurance and bancassurance operations. You will play a key role in understanding business problems, analyzing stakeholder needs, gathering and shaping requirements, and translating business objectives into practical technology and process solutions. Combining strong analytical capabilities with business-level knowledge of Pega, you will help clients optimize processes and deliver business-ready solutions. You will be a valued member of the Banking & Financial Services Consulting team, collaborating closely with client stakeholders, consulting leadership, and cross-functional teams. Alongside your client-facing responsibilities, you will contribute to consulting practice development and business growth. In This Role, You Will Lead business analysis activities across insurance and bancassurance consulting engagements, including problem framing, stakeholder analysis, requirements elicitation, process modeling, and translating business needs into actionable solutions. Work closely with business stakeholders and senior management to understand business objectives, identify process improvement opportunities, and define requirements for technology-enabled transformation initiatives. Analyze and redesign business processes across the insurance and bancassurance value chain, applying a customer-centric approach to develop minimum viable propositions and business-ready solutions. Support the definition of business requirements for low-code Business Process Management solutions using Pega, including Pega Constellation and Case Management, ensuring alignment between business needs and technology capabilities. Advise clients on insurance and bancassurance challenges while contributing to consulting practice development, mentoring junior colleagues, and supporting business development initiatives. Work model We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring 2–3 days a week in a client or Cognizant office in Utrecht, Netherlands. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations. What You Must Have To Be Considered Strong business analysis experience, with demonstrated expertise in problem framing, stakeholder analysis, requirements elicitation, requirements definition, and business process modeling, translating complex business challenges into clear, actionable solutions. Extensive insurance and bancassurance domain knowledge, including insurance distribution models, business processes, and the insurance value chain, ideally gained through consulting engagements with Banking & Financial Services clients across Europe. Proven ability to engage business stakeholders, including senior management, to understand business needs, challenge existing processes, facilitate requirements discussions, and align business objectives with technology and process solutions. Strong consulting and analytical capabilities, including structured problem-solving, customer-centric thinking, defining minimum viable propositions, developing business deliverables, and guiding teams toward successful outcomes. Business-level understanding of Pega and low-code Business Process Management, including Pega Constellation and Case Management, with the ability to translate business requirements into process and technology solutions. Master's degree or higher-level education focused on insurance expertise. These will help you succeed Knowledge of Pega Platform 8.8 and Pega Blueprint, particularly in the context of business process analysis, requirements definition, and insurance-related transformation initiatives. Good understanding of insurance workflows, insurance distribution processes, and how technology supports insurance operations and associated business use cases. Practical experience with applications or products supporting insurance operations within financial services institutions. Strong consulting toolkit, including hypothesis-driven analysis, structured problem-solving, executive storytelling, and change management. Ability to collaborate effectively within the Dutch consensus-oriented business environment and across hybrid, international teams. We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Core Responsibilities

Lead business analysis for insurance and bancassurance consulting engagements, including stakeholder analysis, requirements definition, process modeling, and designing practical technology-enabled solutions. Advise clients on process transformation and Pega-based solutions while mentoring colleagues and contributing to consulting practice development and business growth.

Requirements

Requires extensive business analysis experience and insurance and bancassurance domain knowledge, including the ability to engage senior stakeholders and translate business needs into actionable process and technology solutions. A master's degree or higher focused on insurance expertise and business-level understanding of Pega, including Constellation and Case Management, are also required.