Sr. Customer Operations Representative
Key Skills
Job Description
Core Responsibilities
The representative will manage distributor order books and ensure efficient order-to-delivery execution. They will also resolve customer issues and collaborate with internal teams to enhance overall satisfaction and performance.
Requirements
Candidates must have strong experience in customer service and order management along with excellent communication and problem-solving abilities. Proficiency in SAP, Salesforce, and Microsoft Office is required, as well as fluency in English.
About Crocs, Inc.
Industry: Retail Apparel and Fashion
Company size: 5,001-10,000 employees
At Crocs, Inc., we believe life’s too short for uncomfortable shoes. As the global force behind two iconic brands — Crocs and HEYDUDE — we’re redefining casual footwear for people everywhere. Whether it’s the unmistakable Classic Clog or the laid-back ease of a HEYDUDE slip-on, our products are designed to move with you, wherever life takes you. We’re more than just shoes. We’re about comfort without compromise, style with personality, and making a positive impact while we’re at it. Our brands are for all seasons, all ages, and all walks of life — and our commitment to personalization and self-expression keeps us connected to our consumer, one pair at a time.