• Lead and coordinate recruitment, training, and candidate endorsement teams, ensuring they operate as one integrated and high-performing function.
• Establish, implement, and maintain standardized processes across all talent pipeline operations while remaining adaptable to evolving business requirements.
• Identify workflow gaps, operational bottlenecks, and process inefficiencies that may affect applicant quality, onboarding success, talent readiness, and long-term retention.
• Ensure consistency and alignment between recruitment outcomes, training standards, and candidate endorsement requirements to maintain high-quality talent delivery.
• Monitor overall operational performance through KPI tracking, workforce analytics, reporting, and data-driven decision-making.
• Collaborate with team leaders to define strategic objectives, performance expectations, accountability frameworks, and measurable team targets.
• Lead continuous improvement initiatives focused on talent quality, recruitment speed, training effectiveness, operational efficiency, and contractor retention.
• Act as the primary escalation point for cross-functional challenges involving talent acquisition, contractor development, training, and endorsement readiness.
• Partner with Growth and Client Experience leadership teams to ensure talent pipeline initiatives support wider business objectives and client satisfaction.
• Ensure compliance with operational policies, quality standards, and agreed performance expectations across all talent functions.
• Develop and present a comprehensive three-month talent pipeline plan outlining strategic priorities, operational improvements, KPIs, accountability measures, and expected outcomes.
• Provide regular performance updates, identifying operational risks, challenges, growth opportunities, and practical recommendations to improve overall effectiveness.

Requirements:

• Extensive experience in senior leadership or management roles within recruitment, talent acquisition, learning and development, workforce development, or talent operations.
• Demonstrated ability to lead multidisciplinary teams and manage complex talent processes across recruitment, training, onboarding, and workforce readiness.
• Strong expertise in strategic planning, operational management, process optimization, and organizational development.
• Proven experience establishing performance frameworks, monitoring KPIs, analyzing workforce data, and using insights to drive operational improvements.
• Solid understanding of talent acquisition strategies, contractor onboarding, talent development, workforce readiness, and retention management.
• Strong project management and change management capabilities, with experience coordinating cross-functional initiatives and managing competing priorities.
• Excellent leadership, coaching, performance management, and team development skills.
• Proficiency with CRM platforms such as GoHighLevel or similar applications and applicant tracking systems (ATS) such as BreezyHR or equivalent tools.
• Experience using training platforms, reporting dashboards, workforce analytics tools, and productivity applications is highly desirable.
• Excellent written and verbal English communication skills, with near-native proficiency preferred.
• Strong problem-solving, critical thinking, stakeholder management, organizational, and decision-making abilities.
• Highly accountable, results-oriented, and comfortable working independently in a remote, international environment.
• Ability to establish clear priorities, manage operational complexity, communicate effectively with stakeholders, and drive measurable results.

Benefits:

• Competitive compensation rates based on the scope of services and experience.
• Weekly payments for completed contracted services.
• Fully remote working arrangement, allowing you to work from your preferred location.
• Full-time engagement of approximately 40 hours per week.
• Free training and professional upskilling opportunities.
• Ongoing support, guidance, and resources throughout the engagement.
• Access to a vibrant professional community offering collaboration, networking, and peer support.
• Opportunities to explore additional independent contractor roles.
• Opportunity to take on a senior leadership position with significant influence over talent strategy, operational performance, and organizational growth.

Working Schedule:

• Monday to Friday.
• 40 contracted hours per week.
• Standard working hours: 8:00 AM to 5:00 PM Eastern Time (ET), including a one-hour break.
• Any schedule adjustments must be mutually agreed upon and documented in writing.

Engagement Conditions:

• Independent contractor engagement governed by a Master Services Agreement (MSA) and a Statement of Work (SOW).
• This opportunity does not constitute an employment offer. Contractors are not employees of the service provider or its clients.
• Compensation is processed according to the agreed contractual terms.