Médecins Sans Frontières (MSF) is an international, independent medical humanitarian organization. As a non-profit, self-governed movement of over 63,000 dedicated professionals, we provide life-saving medical assistance to people affected by armed conflict, natural disasters, disease outbreaks, and exclusion from healthcare. 

Our work is guided by medical ethics and the principles of impartiality, independence, and neutrality. We act based on need, and when we witness injustice, we speak out. Our commitment to professionalism and humanity can mean the difference between life and death. 

People are our priority. At Médecins Sans Frontières (MSF)/ Artsen zonder Grenzen, we are committed to an inclusive culture that encourages and supports the diverse voices of our employees. We encourage diverse applicants including individuals of all gender identities, ages, sexual orientations, nationalities, ethnic background, religions, beliefs, social and marital status, people with different abilities and all other diversity characteristics and how they intersect together. 

Purpose of the role  

The focus for this role is to provide information management expertise, hands-on support and guidance across MSF-OCA's operations, to facilitate continuous improvement and maturity of information management capabilities across the entire lifecycle. Contribute towards implementing a strategic information management framework, ensuring alignment with OCA's mission and strategic objectives. Support the country programmes in managing their information, taking into consideration operational, legal, security and data protection requirements. The role is field focused. 

Job overview 

You keep yourself informed on the status of information management across OCA's country programmes to understand the underlying information needs and issues and contribute to improving information management. As a flying specialist, you play a pivotal role in implementing information management and archiving practices. You manage documents on all OCA information channels, digital and in paper. 

You contribute to implementing strategies, policies, procedures, and other guidance tailored to the local contexts, as needed.

Your specialist role extends to educating and advocating for the importance of strategic information management and archiving in country programmes. 

You promote a culture of privacy and appropriate information use by implementing specific information compliance requirements, awareness and training. 

You are based in OCA and visit teams/projects in the countries of operations as required (min 4-5x/year). 

Main tasks 

• Contribute to the implementation of information management tailored to the unique requirements of country programmes. 

• Shape information management and archives practices through training and raising awareness.  

• Contribute to the support of information management practices across country programmes, keeping them in line with OCA standards and ensuring consistency. 

• Strengthen country programme document retention practices for compliance and efficiency. 

• Provide hands-on professional support and guidance to colleagues, fostering a collaborative and informed approach to information management. 

• Propose improvements/changes for information management practices in country programmes. 

• Provide 1st line support for information management. 

• Implement the archiving processes for country programmes, ensuring valuable materials are preserved as part of the organisation’s long-term memory. 

• Flying to country programmes min 4-5x/year. 

Candidate profile 

• Information/records management/archives background (experience or relevant degree) 

• Fluency in the English language. French is highly desirable. (Proficiency in an additional relevant language spoken in operational countries is an asset). 

• 3+ years of relevant working experience in the Information Management and Archives domain 

• Experience in managing electronic and paper records throughout the lifecycle 

• Experience with SharePoint 

• A good understanding of relevant Data Sharing and Data Protection related regulations 

• Willing to travel to country programmes for a minimum of 4-5x per year 

We offer  

A full-time employment contract based on 40 hours/week.  

MSF practice is to offer the compensation and benefits package in line with the MSF entity/hosting office offering the contract 

Application   

If you recognize yourself in this profile, we welcome you to apply directly via our website and upload your CV and a cover letter (in English). Applications without a cover letter will not be considered. 

The deadline for application is 29 November at 23:59 CET