Key Skills

Job Description

Job Responsibilities CLIENT ADVISOR HAMBURG (FULL TIME 40H) CELINE, founded in 1945 by Céline Vipiana, is an iconic French Leather-Goods, Fashion & Couture House belonging to the LVMH Group. To have a chance of joining CELINE, you must thrive as a team player in a fast-paced environment amongst passionate, agile, and authentic people. MAIN PURPOSE AS CLIENT ADVISOR, WELCOME ALL CLIENTS TO OUR STORE ENSURING THE CLIENT FEELS COMFORTABLE IN THE ENVIRONMENT. Key Responsabilities CONTRIBUTE TO THE DEVELOPMENT OF SALES AND THE ACHIEVEMENT OF COMMON SALE OBJECTIVES WELCOME AND ADVISE OUR CUSTOMERS AND PROVIDE THE BEST CUSTOMER SERVICE SHARE WITH OUR CUSTOMERS THE STORY BEHIND OUR PRODUCTS AND DELIVER OUR EXPERTISE BE PROACTIVE AND BOLD BY PROPOSING COMPLEMENTARY PRODUCTS CONTRIBUTE TO THE RECRUITMENT AND RETENTION OF OUR CUSTOMERS BY BUILDING PRIVILEGED AND LASTING RELATIONSHIPS WITH EACH OF THEM BE ACTIVELY PART OF THE OPERATIONAL LIFE OF THE STORE: VISUAL MERCHANDISING, RESTOCKING, TRANSFERS, AFTER-SALES SERVICE, INVENTORY MANAGEMENT CONTROL AND RESPECT THE INTERNAL PROCEDURES AND GUIDELINES SUPPORT THE DIGITAL EVOLUTION OF THE HOUSE BE A GREAT AMBASSADOR OF CELINE AND THE GROUP ENDORSING THE BRAND SPIRIT WITH YOUR CREATIVITY AND YOUR SENSE OF EXCELLENCE Profile COMPETENCIES MORE THAN 2 YEARS ON A SIMILAR POSITION EXPERIENCE IN STOCK CONTROL IN A FASHION ENVIRONMENT, PREFERABLY LUXURY SKILLS & PERSONAL ATTRIBUTES YOU ARE PARTICULARLY ORGANIZED, RIGOROUS AND CONSCIENTIOUS YOU ARE KNOWN FOR YOUR TEAM SPIRIT YOU HAVE A TASTE FOR CHALLENGE AND THE DESIRE TO COLLECTIVELY ACHIEVE THE GOALS SET. INITIATIVE MIND, SENSE OF SERVICE, NATURAL CURIOSITY, OPEN-MINDEDNESS, OPTIMISM AND EMPATHY ARE ESSENTIAL TO YOUR SUCCESS AT CELINE YOU ARE COMFORTABLE WITH THE COMPUTER TOOL AND YOU ARE IDEALLY PROFICIENT IN CEGID. LANGUAGES: FLUENT IN DUTCH AND ENGLISH. A THIRD LANGUAGE WOULD BE A PLUS WORKPLACE: AMSTERDAM STARTING DATE: AS SOON AS POSSIBLE Additional Information OUR ENGAGEMENT As part of our #CELINECARES approach, CELINE is committed to building an inclusive and respectful work environment where every employee can develop and thrive. We value diversity in all its forms — origins, identities, orientations, generations, abilities and life situations — and implement concrete actions to promote inclusion. Our disability policy aims to ensure equal opportunities for all our talents, with personalized accommodation if necessary. If you require specific assistance during the recruitment process, please do not hesitate to let us know. At CELINE, we believe that the strength of our Maison lies in the uniqueness of our employees.

Core Responsibilities

Manage stock and inventory operations, including restocking, transfers, and inventory control, while following internal procedures. Support store operations and sales objectives through customer service, visual merchandising, after-sales service, and collaboration with the team.

Requirements

More than two years of experience in a similar role and experience with stock control in a fashion environment, preferably luxury, are required. The candidate should be organized, conscientious, collaborative, comfortable with computer tools, fluent in Dutch and English, and ideally proficient in Cegid; a third language is an advantage.