Key Skills

Job Description

Location: Amsterdam Description The Reseller Success Account Manager (RSAM) is a high-impact, commercially focused Strategic Partner Advisor dedicated to accelerating channel growth across France and key emerging markets within the Rest of Europe (RoE). In this role, you will be the operational engine and strategic partner to the Regional Sales Manager (RSM). Your core mission is to incubate, activate, and scale security integrators and resellers—crafting account growth strategies that elevate emerging partners into mature, high-yield accounts managed directly by the RSM. Acting as the critical link between internal teams and our channel network, you will ensure our European partners possess the commercial capabilities, technical training, and strategic focus needed to dominate the cloud access control and AI-driven video surveillance market. Key Responsibilities Market Growth & Account Graduation (France & Rest of Europe) Drive partner revenue growth and cloud adoption across France and secondary European emerging markets. Build bespoke account development strategies for high-potential resellers, actively expanding their project pipeline and scaling their capabilities until they qualify as RSM-focused tier-one accounts. Support the Regional Sales Manager (RSM) in planning and executing the broader Rest of Europe (RoE) channel expansion strategy. Reseller Enablement & Commercial Execution Deliver localized partner onboarding, sales training, and high-level solution demonstrations in French and English. Provide agile tactical support to remove deal friction—including quoting, system design navigation, order execution, and bridging technical escalations. Equip reseller sales teams with the competitive positioning, objection-handling tools, and compliance knowledge needed to win enterprise end-user projects. Strategic Partner Advisory & Pipeline Expansion Run regular Joint Business Planning (JBP) sessions and quarterly business reviews (QBRs) to align partner commercial goals with Brivo solutions. Analyze partner sell-through metrics, quoting velocity, and pipeline conversion rates to formulate proactive success and expansion plans. Identify dormant or underperforming accounts across the territory and execute targeted reactivation strategies. Internal Collaboration & Channel Advocacy Act as the strategic partner to the RSM, aligning on lead routing, opportunity handoffs, and territory-level priorities. Serve as the dedicated partner advocate internally, collaborating across RevOps, Product, Marketing, and Technical Support to resolve channel roadblocks rapidly. Provide continuous market feedback on regional nuances, competitor movements, and partner needs to guide European GTM strategy. Skills, Knowledge & Expertise Must-Have Requirements Language Proficiency: Fluent French (written and verbal) is essential, alongside professional fluency in English Experience: 3–5 years in Channel Management, Reseller Success, Partner Enablement, or Commercial Account Management in B2B SaaS, IoT, or physical security. Channel Savvy: Deep understanding of the channel sales model and how to influence third-party sales behaviors. Commercial Strategy: Proven track record of running partner business reviews, co-selling, analyzing pipeline data, and executing account growth plans. Execution & Collaboration: Demonstrated ability to navigate cross-functional organizations, remove operational friction for partners, and build tight alignment with field sales (RSMs). Tools: Proficiency with tools such as Salesforce Nice-to-Haves Professional working proficiency in Spanish is a strong plus. Prior experience in cloud access control, video surveillance (VSaaS), or unified physical security platforms. Experience scaling partners across multiple European regions and navigating local regulatory landscapes (e.g., CNIL, GDPR). Ambition to progress into Regional Sales Manager (RSM), or Partner Success roles. Why Work for Us? Brivo is a Great Place to Work-Certified™ company and the global leader in cloud-based access control and video surveillance. Following our merger with Eagle Eye Networks, we are building the only platform powerful enough to support the future of AI-driven security. Why Your Work Matters Innovation drives our vibe, but purpose drives our mission. You will work on essential systems that protect the health, safety, and welfare of people and property worldwide. At Brivo, your voice is heard, your talent is respected, and your contributions have a global impact. The Brivo Experience: We thrive on in-person collaboration and a "one-team" atmosphere. We embrace our international presence, leveraging diverse ideas and backgrounds to improve our culture and our products. To keep our global teams connected and inspired, we provide a premium onsite experience featuring communal meals, recurring social events, and fully stocked workspaces—ensuring you have everything you need to stay focused while building the future of security. Total Rewards: Diverse team with 20+ nationalities 23 paid holidays yearly + Dutch public holidays Compensation for travel expenses from your home to the office; Company equipment for work use; Enrollment in our collective pension plan; Company swag and a business casual scale-up work atmosphere; Once or twice a year a stunning company day; Individual compensation packages are based on job-related skills, experience, qualifications, work location, training, and market conditions. In addition, Brivonians enjoy a robust benefits and perks package tailored to their work location. About Brivo Brivo and Eagle Eye Networks have come together to create a category-defining, cloud-first platform at the intersection of AI and the physical world. Our mission is simple and ambitious: to make physical spaces safer, smarter, and more autonomous—from single-site businesses to global enterprises. As the unified global leaders in cloud-based access control and video surveillance, we provide a comprehensive digital foundation for the built environment. By combining Brivo’s pioneering building access platform with Eagle Eye’s AI-powered video management system (VMS), we have created a system of intelligence that protects over 600 million square feet across 90+ countries. Every door, camera, and credential in our ecosystem acts as a real-time sensor, leveraging AI to prevent incidents, improve operations, and enable entirely new workflows across sectors, including commercial real estate, retail, healthcare, education, and critical infrastructure. With a global footprint spanning headquarters in Bethesda, Maryland, and Austin, Texas, and international offices in Amsterdam, London, Bangalore, and Tokyo, we are leveraging our open APIs and cyber-secure cloud infrastructure to reshape the future of physical security. Join us as we build the world’s most robust platform for video intelligence and smart space automation. Learn more at www.brivo.com. Brivo is an equal employment opportunity employer and values diversity. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law. If you require reasonable accommodations during the application or interview process, please inform us.

Core Responsibilities

Grow reseller revenue and cloud adoption across France and emerging European markets by onboarding, training, and advising partners, expanding their pipelines, and developing high-potential accounts. Partner with the Regional Sales Manager and internal teams to execute channel strategy, resolve operational barriers, review performance, and provide market feedback.

Requirements

Candidates must have 3–5 years of relevant experience in channel management, reseller success, partner enablement, or commercial account management in B2B SaaS, IoT, or physical security, along with fluent French and professional English. They should understand channel sales, partner business reviews, co-selling, pipeline analysis, account growth planning, cross-functional collaboration, and Salesforce; Spanish and physical security platform experience are advantageous.

Benefits

• 23 Paid Holidays Plus Dutch Public Holidays
• Travel Expense Compensation
• Company Equipment
• Collective Pension Plan
• Company Swag
• Communal Meals
• Social Events
• Company Days