Key Skills
Job Description
Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow or liquids, gases and powders across many industries worldwide. Our purpose is Keeping the World Flowing for Future Generations. For over sixty years, the world has relied on us to create the things that keep everything moving. From oil and gas to water and shipping, pharmaceuticals and food- these are the flows on which our modern world depends. Today we're respected and admired for our people, performance and products. Our success flows from our commitment to engineering excellence, and that's what we will always pursue, safely and sustainably. In the Benelux region, Rotork is going through an exciting period of accelerated growth, building on our existing market leadership. It's a great time to join us and make an impact in shaping the future of our business. Job Description Are you seeking a position with a global organization that prioritizes its employees in every aspect? Rotork, a global organisation, is actively hiring in the Randstad region. This is a key role that builds strong relationships with external customers by providing technical support with quotes and specifications, enabling you to deliver a high level of customer service worldwide. In this role, you will report to the Customer Service Team Leader and work in a small team that collaborates closely with the external sales teams and engineering departments. In this role, you will be responsible for providing exceptional customer service, preparing sales quotes, pre-qualification documents, technical proposals, and other customer-required information, and processing outstanding quotes within pre-agreed timelines and reporting accordingly. This role is suitable for someone with experience in a customer service environment who wants to further their career in technical sales. Qualifications Experience required: Experience working to technical specifications Experience handling customer quotes Ability to provide exceptional customer service Good communication skills The successful candidate: Has a proactive, can-do approach Has good accuracy and attention to detail Is a strong multitasker Is a strong communicator in English (written and spoken), and ideally Dutch as well. Additional Information What we offer: A good salary, depending on your experience and education. 25 vacation days and 13 ADV days on a full-time basis. Annual bonus scheme (up to 15%) and 8% holiday pay; Participation in PMT collective pension fund.
Core Responsibilities
Provide technical support to external customers on quotes and specifications while delivering high-quality customer service. Prepare quotations, pre-qualification documents, technical proposals, and other requested information, and process and report on outstanding quotes within agreed timelines.
Requirements
Experience working with technical specifications and customer quotations in a customer service environment is required. Candidates should be proactive, accurate, detail-oriented, able to multitask, and strong communicators in English; Dutch is desirable.
Benefits
- 25 Vacation Days
- 13 ADV Days
- Annual Bonus Scheme Up To 15%
- 8% Holiday Pay
- Participation In PMT Collective Pension Fund
About Rotork
Industry: Industrial Machinery Manufacturing
Company size: 1,001-5,000 employees
Rotork is a FTSE-250 global leader in mission-critical flow control and instrumentation solutions, trusted by the world’s most essential industries - including oil & gas, water & wastewater, power generation, chemical processing, and industrial manufacturing. With over 3,500 skilled employees, 18 strategically located assembly facilities, and a presence in more than 170 countries, Rotork delivers precision -engineered products and expert support wherever our customers operate. From our headquarters in Bath, UK, we coordinate a global network that ensures fast, reliable access to our solutions and services - no matter the location. Our technologies help customers control and monitor the flow of liquids, gases, and other materials in the most demanding environments. But we don’t stop at delivery. We support our products for life - with comprehensive maintenance, repair, and upgrade services designed to maximise performance, safety, and sustainability across the entire lifecycle of a plant. At Rotork, we’re driven by innovation, backed by decades of engineering excellence, and committed to helping industries operate more efficiently and responsibly. Whether enabling cleaner energy, safer water systems, or smarter industrial processes, our mission remains the same: Rotork – Keeping the World Flowing for Future Generations.