Key Skills

Job Description

CMA CGM Holland is located in Europe's largest container port: Rotterdam, commonly known as the Gateway to Europe. Our mission is to lead sustainable change within the maritime industry. In order to achieve the goal of net zero carbon by 2050, sustainable development has become one of the main axes of the CMA CGM Group strategy. Jump Aboard for #betterways We endeavour for Better Ways in everything we do. Our culture is embodied by boldness, imagination, exemplarity and excellence. With these values at the core of our business, our workplace holds an upbeat and inspiring team who encourage you to thrive on the opportunity to innovate and adapt to the ever-changing world we live in. As part of its growth and development, CMA CGM Holland is looking for an Outside Sales Representative to join its Short Sea Line Commercial team. ABOUT THE ROLE As an Outside Sales Representative, you will own and grow your customer portfolio while playing a key role in driving commercial growth for CMA CGM. You will build long-term customer relationships, develop new business opportunities and create tailored Ocean and Multimodal logistics solutions that help customers optimize their supply chains. Supported by one of the world's leading shipping and logistics groups, you will have the opportunity to combine strategic account management, business development and solution selling within a highly international environment. This is a role for someone who enjoys taking initiative, building a network and making a visible commercial impact. The key responsibilities of the Outside Sales Representative are divided as such: Account Management Take commercial ownership of an assigned import and export customer portfolio across all trade lanes. Deliver agreed commercial and budget objectives while driving profitable, sustainable growth. Build trusted, long-term relationships across relevant functions and decision-making levels within customer organizations. Understand customers' businesses, supply chains and future needs through regular meetings, visits and structured follow-up. Define customer sales targets and account plans in coordination with Trade Management. Monitor performance and identify opportunities and risks within the portfolio. Business Development Grow existing business and develop new customer relationships. Identify and develop commercial opportunities from first discussion through conversion. Build and proactively manage a healthy sales pipeline with clear priorities, next steps and business potential. Generate and follow up qualified sales leads with the relevant internal teams. Develop a professional network with customers, business partners and relevant industry contacts. Represent CMA CGM at customer meetings, trade fairs and relevant industry events. Ocean and Multimodal Solutions Create integrated door-to-door solutions that address customers' logistics needs. Identify opportunities across inland transport and other value-adding services, including intermodal solutions and cross-selling opportunities. Bring together the right internal expertise to deliver solutions that are commercially competitive and operationally feasible. Connect customers with the right CMA CGM expertise and collaborate across the Group on broader solutions. Commercial Offer and Pricing Work closely with Trade Management, Pricing and commercial teams to develop competitive offers. Share relevant customer, competitor and market insights to support commercial decisions. Follow up pricing requirements, agreed conditions and commitments made to customers. Ensure key commercial agreements and customer commitments are documented and followed up. Finance Monitor the commercial and financial health of your portfolio. Work with Finance and other teams to resolve material credit, invoicing or payment matters when commercial involvement is required. Identify risks early and support solutions that protect both the customer relationship and CMA CGM's interests. Performance Monitoring and Reporting Keep customer meetings, activities, opportunities and follow-up actions accurate and up to date in CRM. Utilize CRM tools effectively to monitor pipeline development, account performance and overall sales progress. Build effective internal relationships across Trade Management, Pricing, Customer Service, Operations, Finance and other commercial teams. Report results, developments and sales activities on a regular basis to Sales Management. SKILLS AND COMPETENCIES Approximately 5 years of relevant commercial experience, preferably in shipping, logistics, freight forwarding, supply chain or multimodal transport. A degree in Business Administration, Logistics, Supply Chain, Commercial Management or a related field, or equivalent professional experience. A strong commercial mindset and a track record of developing customer relationships and business opportunities. Fluency in Dutch and English, spoken and written. Knowledge of MS Office software, CRM software and relevant CMA CGM systems. Strong negotiation, communication and relationship-building skills. Customer focused and result driven, with a proactive and structured approach to managing customers, opportunities and the sales pipeline. Decision quality and problem solving skills. Driver's license Screening is a standard part of our internal application process, by applying to this vacancy you acknowledge having taken note of this policy. As part of our Employee Experience offering, CMA CGM Holland offers a number of perks including: Solid pension with contributions fully covered by CMA CGM Mobility allowance for this role 28 annual leave days, with the option to purchase or sell additional leave Work-from-home allowance and hybrid working opportunities Collective health insurance with discount on additional packages. Collective WIA/WGA disability insurance, providing additional income protection in the event of long-term disability Annual performance bonus based on individual and company performance A range of leave arrangements tailored to different life events and personal situations Employee Assistance Programme through Lyra Access to over 3,000 learning resources and development opportunities Opportunities to participate in volunteer initiatives Celebration gifts for special occasions, including birthdays, weddings and long-service anniversaries Come and find your better way with us! Applying for this role is only possible in case you are a Dutch resident therefor living and working in the Netherlands. Or in the case you have a valid working permit for the Netherlands which is not linked to the status of 'knowledge migrant'. Acquisition in response to the vacancy is not deemed desirable.

Core Responsibilities

Manage and grow an import and export customer portfolio, meet commercial targets, build customer relationships, and develop new business opportunities. Create tailored ocean and multimodal logistics solutions, coordinate pricing and internal teams, monitor portfolio performance, and maintain accurate CRM records and sales reports.

Requirements

The role calls for approximately five years of relevant commercial experience, preferably in shipping, logistics, freight forwarding, supply chain, or multimodal transport, and a degree in a related field or equivalent professional experience. Candidates should be fluent in Dutch and English, have strong commercial, negotiation, communication, and relationship-building skills, be proficient with MS Office and CRM tools, and hold a driver's license.

Benefits

• Employer-Funded Pension
• Mobility Allowance
• 28 Days of Annual Leave
• Option to Purchase or Sell Additional Leave
• Work-from-Home Allowance
• Hybrid Working Opportunities
• Collective Health Insurance Discount
• Disability Insurance
• Annual Performance Bonus
• Leave Arrangements for Life Events
• Employee Assistance Programme
• Learning and Development Opportunities
• Volunteer Initiatives
• Celebration Gifts