Key Skills

Job Description

About elho elho inspires as many people as possible to surround themselves with nature. We do so with beautiful, sustainable design flowerpots and smart plant care solutions that make both people and nature happy. As a certified B Corp, our mission is rooted in sustainability. All our products are made from 100% recycled plastic, and our production is powered by wind energy from our own turbine. As a family business and a leader in the flowerpot category since 1964, we’re proud of our legacy in sustainable innovation. Our products are designed in-house and sold in more than 75 countries. We are driven by the belief that surrounding yourself with green makes you happier and healthier. About Good(s)Factory Within the elho group, Good(s)Factory is the fast-growing specialist for the discount channel and major international retailers, focused on private label and promotional business. We create well-designed flowerpots and garden-related products with a strong price-quality ratio, tailored to the needs of our retail partners. Through co-creation and close collaboration, we define the right assortment together with our customers and turn ideas into successful, commercially relevant products. What is your mission? As assistant sales manager, you are the connecting link between customers, sales colleagues and internal departments. You coordinate the order process from proposal phase to delivery, ensuring clear follow-up, accurate administration and smooth execution. You provide sales managers with the right information for customer proposals and act as a reliable point of contact for customers throughout the process. By aligning closely with planning, finance, logistics and Good(s)Factory Product Management, you help ensure availability, delivery planning, invoicing and customer-specific requirements are handled efficiently. You follow up on complaints, process deviations and improvement opportunities, with the goal of improving customer satisfaction and strengthening the commercial support for Good(s)Factory. What do we offer? A dynamic and people-focused organization where trust and purpose drive the culture A place where you can truly make an impact and help shape the international growth of elho An inspiring and sustainable workplace in one of the greenest offices in the Netherlands 26 vacation days, plus the option to spend one workday volunteering for a cause you care about A daily fresh lunch at our green office in Tilburg (available for a small fee) A generous staff discount so you can green up your own home or garden Proud to be the most sustainable player in our category, with 100% recycled materials and wind-powered production What do you bring? For this role we are looking for someone who is hands-on and self-starting. You are a strong personality who takes responsibility and creates structure. You are a team player and you are supportive. You are very service oriented towards your customers. HBO working and thinking level Excellent knowledge of the Dutch, English and German language (French language is an advantage) Min. 3 years of work experience in a similar position Customer orientated, collaborative and experienced in working in an international environment Good knowledge of SAP-SD is an advantage Very good knowledge of MS Office (Outlook, Excel, Word, PowerPoint) Planning and organizing skills Excellent communicator Join us! If you’re passionate about sustainability, innovation, and international growth, we would love to hear from you. Please send your CV and motivation letter to [email protected], attention of Clarissa Bakker, Recruiter.

Core Responsibilities

Coordinate customer orders from proposal through delivery, maintaining accurate administration and providing sales managers with information for customer proposals. Work with planning, finance, logistics, and product management to support availability, delivery planning, invoicing, customer requirements, complaint follow-up, and process improvements.

Requirements

Requires at least three years of experience in a similar role, HBO-level working and thinking ability, and excellent Dutch, English, and German; French is an advantage. Candidates should be customer-oriented, collaborative, organized, service-minded, experienced in international environments, and proficient in Microsoft Office; SAP-SD knowledge is an advantage.

Benefits

• 26 Vacation Days
• Volunteer Day
• Fresh Daily Lunch
• Staff Discount