Key Skills

Job Description

About The Position EQOM is looking for a hands-on CRM Intern to join our CRM team in Veendam. You'll support the creation and execution of email campaigns and automated flows for our e-commerce brands across the Netherlands, Germany, Poland, Italy and Spain. This is a hands-on internship and a real learning opportunity: you'll work as part of a supportive, highly experienced CRM team that loves to share its expertise. You'll gain practical, in-house experience in CRM, lifecycle and email marketing in a fast-moving international e-commerce environment. POSITION DETAILS Build and QA email campaigns in our ESP (Klaviyo) based on briefings, including segmentation, list selection and send scheduling Maintain automated flows (e.g. welcome, abandoned cart, post-purchase) following defined guidelines Localise and adapt campaigns for our markets in NL, DE, PL, IT and ES in coordination with copywriters, translators and AI Support the planning and scheduling of recurring newsletters; keep the campaign calendar and tracker up to date Prepare briefings for design (content structure, product information, creative requirements) Produce and format banners and assets for email use (training provided) Monitor campaign performance (opens, clicks, CVR, revenue) and help compile weekly and monthly reporting Help maintain documentation such as newsletter formats, briefing templates and process notes Join team meetings and contribute ideas for campaign optimisation About You Currently enrolled in a Bachelor's or Master's program (HBO/WO; Marketing, Communication, Business, Media or a related field), or recently graduated Available for a full-time internship of 5–6 months; a valid internship agreement with your school if required Fluent English is required; Dutch is a strong plus Organised and detail-oriented – comfortable juggling multiple campaigns and deadlines Genuine interest in email marketing, CRM or e-commerce (prior experience not required) Comfortable working with spreadsheets (Excel/Google Sheets) Proactive and hands-on – you enjoy executing, not just observing Comfortable working on content for an adult lifestyle e-commerce brand in a professional, non-judgmental way Do you bring the following to our company? Nice To Have (not Required) First experience with Klaviyo, Canva, Figma or basic image editing Basic Excel formulas and data organisation Prior internship or student job in marketing or e-commerce Additional market languages: German, Polish, Italian or Spanish What does this job offer you? An appropriate internship allowance Real ownership of campaigns and flows from day one – no coffee runs Direct mentorship from an experienced CRM and lifecycle team Experience across multiple international e-commerce brands and markets Practical, highly sought-after skills in email marketing, CRM systems and campaign management Flexible working hours and a hybrid setup: work from home, with one day per week in our Veendam office An extensive company lunch every Friday Free bootcamp sessions twice a week and a gym membership discount through Bedrijfsfitness Nederland An active social committee organising activities and events, including the EQOM Summer Party and Oktoberfest Plenty of opportunities for personal development and growth within the organisation About Us EQOM is a fast-growing international player in the intimate wellness sector. From our head office in Veendam, we work with over 400 colleagues in Europe on our mission: to make sexual wellbeing and pleasure accessible to everyone - regardless of preference, age or physical condition. We manage strong brands such as EasyToys, Amorelie and Adam et Eve and offer more than 14,000 products through our webshops and wholesale. What makes EQOM unique? A vibrant culture of entrepreneurship, creativity and collaboration. We are driven to break taboos and bring about change in a category that is still often uncomfortable. At EQOM, you will have the opportunity to make an impact in a sector that matters.

Core Responsibilities

Build, quality-check, schedule, and localize email campaigns and automated flows across multiple international e-commerce markets. Support newsletter planning, creative asset preparation, performance reporting, documentation, and campaign optimization.

Requirements

Applicants must be enrolled in or recently graduated from a relevant bachelor's or master's program and available for a full-time internship lasting 5–6 months; an internship agreement may be required by their school. Fluent English, strong organization and attention to detail, spreadsheet comfort, and an interest in email marketing, CRM, or e-commerce are required; Dutch is a strong plus.

Benefits

• Internship Allowance
• Flexible Working Hours
• Hybrid Work Setup
• Company Lunch
• Bootcamp Sessions
• Gym Membership Discount
• Social Activities and Events
• Personal Development Opportunities