Client Service & Data Quality Senior Analyst
Key Skills
Job Description
About us: EuroCTP is a Dutch company which aims to facilitate access to EU real time market data for equities and ETFs. To do so, we are building a reliable, compliant real time consolidation of EU data, attached with related services designed for and with the market community. We have been selected as the consolidated tape provider (CTP) for equities and ETFs in the European Union and are supervised by the European Securities and Markets Authority (ESMA). EuroCTP was incorporated on August 23rd, 2023, in the Netherlands. Its shareholders are 16 European exchanges and exchange groups, operating regulated markets in 25 EU countries. About the role: EuroCTP BV is seeking a Client Service & Data Quality Senior Analyst for our European Consolidated Tape Platform, focused on equities and ETFs. This role involves overseeing day-to-day monitoring of the operations (checks, alerts, incidents, testing, etc.), contributors onboarding support, clients inquiries, etc. Responsibilities include continuous monitoring of data quality across referential, real-time, and historical datasets, investigating any anomalies and coordinating their resolution to uphold the accuracy and integrity of the tape. As a shift-based leader, the Senior Analyst will participate in organizing the team coverage coverage from 07:00 to 19:00 CET to guarantee that EuroCTP delivers responsive service and continuous data oversight during business hours. This role reports to the Head of Business Operations. Working in an ambitious international operating start-up culture, performing in a complex and fast changing world of Market Data systems and processes. Excellent career opportunity for a top performing, operations and service minded financial market professional and team player. Location: Amsterdam, Netherlands or Paris, France Responsibilities: Team Leadership & Operational Oversight Client Support & Onboarding Service Quality & Incident Management Data Quality Assurance Service Tools & Process Adherence / Improvements Cross-Functional Coordination Candidate requirements: Strong understanding of financial market infrastructure, particularly related to equities and ETFs. Familiarity with real-time and post-trade data management processes. Experience with operational reporting and analysis, including the development of KPIs and performance metrics. Strong leadership and people-management skills, ability to train, mentor and motivate a team of analysts, and to coordinate effectively across multiple shifts. At least experience in two of these domains: Experience in managing system-supported reference data and ensuring data quality control is a plus. Proficiency in data management tools and systems, including those used for reference data and data quality control. Familiarity with market data concepts and systems – experience with data feeds, reference data, or trade reporting processes is desirable. Hands-on experience with incident management and support tools (e.g., ServiceNow) and monitoring dashboards for data quality. Demonstrable knowledge of European financial regulations, particularly those impacting equities and ETFs. Other requirements include: Ability to work in a shift rotation covering extended business hours (between 07:00 and 19:00 CET), including the flexibility to adapt to changing schedules as needed. Strong organizational skills, with the ability to manage multiple tasks and projects simultaneously. Ability to work effectively in a fast-paced, dynamic environment. Excellent problem-solving skills, with a proactive and solutions-oriented mindset. Strong communication skills, both verbal and written, with the ability to convey complex information clearly to both technical and non-technical audiences. High level of attention to detail, particularly in relation to data quality and operational processes. Master’s degree in Finance, Engineering or equivalent. Professional certifications (e.g., ISO) are a plus. Fluent in English; additional European languages are a plus. Career development This role at EuroCTP BV offers the opportunity to develop management skills further, with the potential to advance into senior leadership positions within the organization. Diversity, continuous learning and professional development are encouraged, with support for relevant certifications and training. How to apply Please send your CV to [email protected] A short cover letter explaining your interest in the role is appreciated but not required.
Core Responsibilities
Lead shift-based operational coverage, monitor platform operations and data quality across reference, real-time, and historical datasets, and investigate anomalies through resolution. Support clients and contributor onboarding, manage incidents and service quality, improve operational processes, and coordinate with cross-functional teams.
Requirements
Candidates should have strong knowledge of financial market infrastructure, especially equities and ETFs, and experience in at least two relevant areas such as reference data, market data systems, data quality, or incident support. The role also requires leadership and communication skills, familiarity with European financial regulations, a master's degree in Finance, Engineering, or an equivalent field, and flexibility to work shifts between 07:00 and 19:00 CET.
Benefits
- Professional Development
- Certification And Training Support
About EuroCTP
Industry: Financial Services
Company size: 11-50 employees
EuroCTP B.V. is a Dutch company which provides robust and compliant real-time consolidated tape for shares and ETFs, servicing European investors. EuroCTP B.V. is committed to fostering transparency, fairness and access to market data among investors globally.