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Cluster Groups, Meetings & Events Sales Executive

Hilton Rotterdam

Rotterdam
Full-time
0-2 years experience
On-site

Key Skills

Group And Event Sales
Sales
Communication
Client Follow-Up
Revenue Maximization
Contract Handling
Event Coordination
Site Inspections
Administrative Skills
Organizational Skills
Customer Service
After-Sales Follow-Up
Attention To Detail
Commercial Mindset
English Fluency
Dutch Language Skills

Job Description

Kickstart your Hilton career as Cluster Groups, Meetings & Events Sales Executive! The Cluster Group, Meetings & Events team is looking for a Cluster GME Sales Executive! This is a unique opportunity to work in our dedicated team that is clustered over three Hilton properties! What will I be doing? As a Cluster Groups, Meetings & Events Sales Executive, you are responsible for selling Groups and Events for cluster properties Hilton The Hague, Hilton Rotterdam, and Doubletree Royal Parc Soestduinen. The work location is in Hilton Rotterdam, but you are expected travel to The Hague and Soestduinen sporadically Working hours are usually from 09:00 – 17:00 and from Monday to Friday. This can vary sometimes depending on events, and starting/finishing an hour earlier or later could be discussed Furthermore, You Are Involved In Handling the Groups and Event selling process until the contract stage Being responsible for the communication and active follow-up with the guest Ensuring a smooth handover of the contracted groups Creating opportunities to maximize revenue and add value to the booking Facilitating appointments and site inspections with the guests if needed Ensuring clear and detailed communication with the involved departments Participating proactively in selling activities such as Bring Back Old Business, key prospects, Sales Blitz Days Consistently updating the information in the system Conducting after-sales conversations to get feedback on the event experience of the client and identify future business potential Skills What we are looking for? Are you proactive and detail-oriented? We are looking for a sales-oriented and hands-on Sales Executive with superb communication skills. Furthermore, the following would describe you: 1-2 years of experience in events Enjoying supporting the operational departments in the implementation of events if necessary A commercial mindset with strong sales, administrative, and organizational capabilities Eager to learn, a positive mindset and strong communication skills Commitment to providing high-level service Fluency in English; Dutch is an advantage Living in the area of Rotterdam In possession of the right documents to work in the Netherlands Even Greater If You Have Knowledge of the hotel property management systems such as Delphi Fdc, OnQ R&I, and OnQ PM. Previous working experience within Hilton Worldwide hotels. Degree in a related field. What do we offer? A fulltime contract (38 hours per week) Salary in salary scale VI of the Horeca collective labor agreement Travel allowance according to the Hilton Rotterdam scheme, if you live further than 5km away from the hotel Sales Incentive part of Sales Incentive Program of Hilton Access to personal growth through our Learning & Development department, the Hilton University, LinkedIn Learning, Harvard ManageMentor & eCornell An unforgettable Guest Experience: a free overnight stay in our hotel, including dinner and breakfast, for you and your plus one! 24/7 access to our fitness facilities (also on your days off!) But that's not all! Discover the world the Hilton way and enjoy fantastic benefits with Hilton GO! This is your chance to travel, discover new places and experience delicious flavors, all while saving big. And the best part? These benefits are not only for you, but also for your friends & family! For you: Special Team Member rates in each of our thousands of Hilton Hotels worldwide and 50% discount on food and drinks in the Netherlands For your friends and family: Friends & Family rates so they can also enjoy our Hilton hospitality Are you ready to kickstart your Hilton career? Apply here and we will be happy to get in touch with you!

Core Responsibilities

Sell group bookings and events for three Hilton properties, managing the sales process through the contract stage and maintaining active communication with clients. Maximize booking revenue, coordinate site inspections and handovers, support sales initiatives, keep system information current, and gather post-event feedback to identify future business.

Requirements

Candidates should have 1–2 years of event experience, strong sales, communication, administrative, and organizational capabilities, and a proactive, detail-oriented approach. Fluency in English and the right to work in the Netherlands are required; Dutch, hotel systems experience, prior Hilton experience, and a related degree are advantageous.

Benefits

  • Travel Allowance
  • Sales Incentive Program
  • Learning And Development Opportunities
  • Free Overnight Stay With Dinner And Breakfast
  • Access To Fitness Facilities
  • Discounted Team Member Hotel Rates
  • Discount On Food And Drinks
  • Friends And Family Hotel Rates

About Hilton Rotterdam

Industry: Hospitality

Company size: 51-200 employees

Set in the middle of Rotterdam's beating heart, just a doorstep from Rotterdam Central Station, Hilton Rotterdam is the prime choice for intimate board meetings, large conferences and stunning social events alike. Utilize over 3,200 square meters of versatile function space, including 5 multi-functional meeting rooms and 2 boardrooms, which are all conveniently located on the 1st floor. Expose your (new) product in the open and inviting Upper Lobby or host a lavish celebration for up to 350 guests in the Le Jardin Ballroom. Hilton Rotterdam is the perfect location for your large events, offering a superb eat-meet-sleep ratio of 200 guests. Our first class meeting facilities, state-of-the-art technology and dedicated Hilton Meetings Team ensure that every aspect of your meeting will be a true success. If you're looking for a stylish venue with an exclusive feel for your social event, look no further than our various meeting options or sophisticated private dining venues, such as our own restaurant JAQ, the Michelin Star Restaurant "Joelia by Mario Ridder"​ or stylish restaurant "TIWYA"​. Plan your journey with full peace of mind. Benefit from our close proximity to Rotterdam Central Station or arrive by car and use our garage. For further information or to arrange a viewing at the best meeting location of 2022, please get in touch with our dedicated Events Team on +31-10-7108011 or at [email protected].

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