Operations Assistant - Reception-1
Key Skills
Job Description
Would you like to join Europe’s leading premium health and wellness group?
Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Receptionist to join our team!
As a Receptionist, you will welcome our members and provide a premium experience by managing their queries and bookings both face to face and by telephone, all whilst keeping the reception area clean, tidy, and presented to brand standards.
We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.
Some of our perks:
Free Club Membership for you and your family!
50% Discount on food and drinks.
Discounts on Swimming, Tennis Lessons, and Personal Training.
Opportunities for Career Advancement through internal training and development.
Wagestream App: Get paid on demand!
Access to our Benefits Suite.
About you:
As a Receptionist, we are looking for someone who:
Has an overall passion for customer service
A team player, with strong communication and collaboration skills
Ability to work in a fast-paced environment
Join us and help us create a thriving and inclusive culture. Together, we’re more than a Club!
Core Responsibilities
Welcome members and provide a premium reception experience by handling their queries and bookings in person and by telephone. Keep the reception area clean, tidy, and presented to brand standards.
Requirements
The role seeks someone passionate about customer service who works well as part of a team. Strong communication and collaboration skills, along with the ability to work in a fast-paced environment, are expected.
Benefits
- Free Club Membership for You and Your Family
- 50% Discount on Food and Drinks
- Discounts on Swimming, Tennis Lessons, and Personal Training
- Career Advancement Opportunities Through Internal Training and Development
- On-Demand Pay Access
- Access to Benefits Suite
About David Lloyd Clubs
Industry: Wellness and Fitness Services
Company size: 10,001+ employees
David Lloyd Leisure helps its members live better lives by placing physical and mental wellbeing, as well as a sense of belonging, at the heart of everything it does. It is Europe’s leading premium health and wellness group and operates 149 clubs: 109 in the UK and 40 across continental Europe. It operates under five brands David Lloyd Clubs, Harbour Clubs, David Lloyd Meridian Spa and Fitness in Germany. In April 2026, it acquired the Aspria Group which operates 10 Clubs across Germany, Spain, Italy and Belgium under the Aspria and Aspresso brands. David Lloyd Clubs’ premium facilities are second to none. The group continuously innovates to offer families and individuals the very best products and services in welcoming environments that include state-of-the-art gyms, heated indoor and outdoor pools, fully equipped group exercise studios, luxury spas, dedicated children’s areas and crèche services. It also offers the broadest range of racquet sports, including tennis, padel, pickleball and badminton. Clubrooms are ideal places to spend time with family and friends or enjoy a meal, while the spacious and comfortable clubs invite members to work, relax and socialise. With more than 870,000 members and over 13,000 team members, the group generates a positive impact on the communities and environments in which it operates. David Lloyd Leisure is proud to employ some of the best professionals in the sector, including health and wellness specialists, group exercise instructors, personal trainers, racquet sports coaches and swimming teachers.