Customer Experience Advisor
Key Skills
Job Description
DUTCH SPEAKERS, READY FOR YOUR NEXT ADVENTURE?
Customer Experience Advisor – E-commerce
Want to kick-start your career with a leading e-commerce platform serving the Netherlands and Belgium?
Join a young, dynamic and international team where no two days are the same! No previous experience? No problem – full training is provided!
WHAT WILL YOU BE DOING?
- Chat, call and email customers, helping them with their questions.
- Support customers with orders, payments and complaints.
- Find solutions using different digital tools.
- Help welcome and support new team members.
- Make every customer interaction a great experience!
WHAT ARE WE LOOKING FOR?
- Dutch language: C1 level.
- English: B2 level.
- Good computer skills and confidence using technology.
- Great communication and problem-solving skills.
- Ability to multitask and stay calm under pressure.
- Sales experience is a plus, but not essential!
- Motivation, positive energy and willingness to learn.
WHY JOIN?
- Work with an international e-commerce brand.
- Enjoy a friendly, informal working environment.
- Gain valuable professional experience.
- Develop your communication and customer experience skills.
- Start your career even without previous experience!
YOUR NEXT CHAPTER STARTS HERE!
Interested? Send us your CV or drop us a message to find out more!
#DutchJobs #DutchSpeakers #EcommerceJobs #CustomerExperience #EntryLevelJobs #NoExperienceNeeded #CareerOpportunities #WorkAbroad
Core Responsibilities
You will support customers via chat, phone, and email regarding orders, payments, and complaints. Additionally, you will utilize digital tools to find solutions and assist in onboarding new team members.
Requirements
Candidates must have C1 level Dutch and B2 level English proficiency. Strong computer skills, a positive attitude, and the ability to multitask are essential for this role.
Benefits
- Full training provided
- Professional experience
- Skill development
About Manatal
Industry: Software Development
Company size: 51-200 employees
Manatal is an AI-native recruitment software (ATS) and CRM helping recruitment agencies and corporate HR teams source, engage, and hire talent faster. Infusing AI into the recruitment lifecycle, Manatal eliminates repetitive tasks and provides data-driven insights, making hiring more efficient. The platform's AI engine automates sourcing and screening with intelligent candidate matching and ranking, surfacing the most qualified profiles. It automatically parses resumes and enriches candidate profiles with data from social media and public sources. Manatal also streamlines the entire hiring workflow. It offers an innovative AI Interviewer for automated, asynchronous video interviews for efficient, unbiased screenings. An AI NoteTaker automatically transcribes and summarizes virtual interviews, letting teams remain engaged. Complemented by customizable pipelines and workflow automation, it handles tasks like sending emails and updating candidate statuses. Manatal is the first ATS to offer an MCP, connecting with LLMs like ChatGPT to interact using AI prompts. Complemented by hundreds of integrations with essential tools, including native email and calendar sync, assessment platforms, and HRIS systems, it creates a powerful central hub. Teams can manage communications, post jobs to thousands of boards, and build branded career pages. Built on trust, security, and scalability, Manatal provides customizable analytics and reporting, helping teams track KPIs and optimize strategy, and supports GDPR compliance. Supported by a dedicated team via live support and designed as intuitive and easy to implement, Manatal scales from startups to global enterprises. Start a 14-day free trial today.