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Field Sales Account Manager - Ocean Freight

DP World

Rotterdam
Full-time
5-10 years experience
On-site

Key Skills

New Business Development
Prospecting
Sales Pipeline Management
Full Sales Cycle
Customer Relationship Building
Negotiation
Closing Sales
Logistics Solutions
Ocean Freight
Air Freight
Road Freight
CRM Management
Lead Follow-Up
Customer Onboarding
Market Research
Cross-Functional Collaboration

Job Description

Job Description About the role The Field Sales Account Manager contributes to the growth of the Freight Forwarding business by identifying and developing new customer opportunities across the Netherlands. The scope will mostly be ocean freight, but air and road freight are also part of it. This is a build-up sales role with a strong emphasis on prospecting, pipeline creation, and developing customers successfully. Reporting to the Head of Sales Benelux, the role works closely with Operations, Pricing and other internal stakeholders to design competitive logistics solutions and onboard new customers, while continuously building commercial capability. As this is a field-based sales role, occasional travel within the Netherlands is required to meet customers, build relationships and support business growth. How You Will Contribute Proactively identify and approach new customer opportunities through outreach, networking and market research. Build and maintain a healthy sales pipeline with a strong focus on new business development. Support the full sales cycle, from initial contact through to closing, with guidance where needed. Collaborate with Pricing and Operations to develop tailored and competitive logistics solutions. Ensure consistent follow-up on leads and opportunities to maintain sales momentum. Support the onboarding and handover of newly acquired customers to Operations. Maintain accurate and up-to-date CRM records of activities, opportunities and progress. Continuously develop commercial skills, product knowledge and market understanding. Contribute to a positive, collaborative and inclusive commercial culture. What You Will Bring At least 5 years of experience in a commercial or customer-facing role in the Dutch market (e.g. sales, inside sales or customer service). A developing hunter mindset, with curiosity, proactivity and motivation to generate new business. Commercial curiosity and a strong interest in learning how to sell, negotiate and close opportunities. A solution-oriented approach and the ability to work with internal teams to meet customer needs. Resilience, drive and the ability to stay motivated when faced with challenges or rejection. A structured and disciplined way of working, including CRM usage and pipeline management. Fluency in Dutch and professional working proficiency in English; based in the Netherlands with willingness to travel as required.

Core Responsibilities

Identify and develop new customer opportunities across the Netherlands, build a healthy sales pipeline, and support the sales process from initial contact through closing. Work with Pricing and Operations to create competitive logistics solutions, onboard new customers, maintain CRM records, and develop commercial capabilities.

Requirements

Requires at least five years of commercial or customer-facing experience in the Dutch market, along with a proactive, resilient, and solution-oriented approach to generating new business. Candidates must be fluent in Dutch, have professional working proficiency in English, be based in the Netherlands, and be willing to travel as needed.

About DP World

Industry: Transportation, Logistics, Supply Chain and Storage

Company size: 10,001+ employees

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 119,000 employees from 164 nationalities, spanning 83 countries on six continents and 560+ business units, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE

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