Key Skills

Job Description

We are seeking an Application Engineer / Administrator to join our team. The role involves deploying, administering, and supporting enterprise applications in a medium to large IT infrastructure environment. Key Responsibilities University studies of at least 4 years plus at least 9 years of relevant professional experience after the diploma; or university studies of at least 3 years plus at least 10 years of relevant professional experience after the diploma. At least 6 years as an IT professional in mid-size or large IT infrastructure environments, including application deployment, support and maintenance. At least 5 years in application administration. At least 2 years with microservices, container orchestration and container-based stacks such as Docker or Kubernetes. At least 2 years administering and supporting Elasticsearch. At least 5 years working with enterprise Microsoft or Linux server solutions. Mandatory knowledge and skills Deployment and administration of Elasticsearch clusters. Microservices, container orchestration and container stacks using Kubernetes, Helm charts, Docker and Rancher. Configuration-management concepts and technologies such as Puppet, Ansible or Chocolatey. Shell and/or PowerShell scripting. ITIL processes, including incident, change and release management. Desirable experience and knowledge At least 2 years with public or hybrid cloud services and solutions, Azure or AWS. DevOps practices. Relational databases such as Microsoft SQL Server or PostgreSQL and their interaction with applications. Kong API Gateway. Relevant certifications in the technologies listed above. Typical tasks and responsibilities Install, configure and administer applications in production and non-production environments. Monitor applications, tune performance and continuously improve service efficiency and quality. Provide application support and maintenance, including incident, change, release and problem resolution. Write and validate application procedures, troubleshooting guides, backup plans and restore plans. Automate recurring system-administration procedures and produce installation and technical- support documentation. Contribute to the structure, maintenance and development of the ICT Operations technical knowledge base. Report on application availability, performance, capacity and usage when required.

Core Responsibilities

Install, configure, administer, monitor, and support applications across production and non-production environments, improving performance and service quality. Manage incidents, changes, releases, and problem resolution; automate recurring administration tasks; maintain technical documentation and knowledge resources; and report on application availability, performance, capacity, and usage.

Requirements

Requires at least 9 years of relevant post-degree experience with a four-year university education, or at least 10 years with a three-year university education, including substantial experience in application administration and enterprise IT infrastructure. Candidates must have experience with Elasticsearch, containers and orchestration, enterprise Microsoft or Linux servers, configuration management, scripting, and ITIL processes; cloud, DevOps, databases, Kong API Gateway, and relevant certifications are desirable.