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Store Manager, Lilly Store (Westfield Mall)

ECP Agency

The Hague
Full-time
2-5 years experience
On-site

€16.5 per hour

Key Skills

Retail Management
Team Leadership
Coaching
Customer Service
Sales
Upselling
Inventory Management
Stock Reordering
Till Procedures
Visual Merchandising
Staff Scheduling
Training
Store Operations
Organization
Product Knowledge
Decision-Making

Job Description

Help us open our first store Lilly makes mulberry silk pillowcases, sleep masks and hair accessories that help people sleep better and wake up with smoother hair and skin. Our products are loved online, with thousands of 5-star reviews. Now we’re opening our store at Westfield Mall, and we’re looking for a store manager to help launch it and lead the day-to-day running of the shop. What you’ll do Run the store day to day and make sure it opens, runs and closes smoothly Lead, coach and motivate the sales team, and lead by example on the shop floor Welcome customers and help them choose the right pillowcase, mask or gift set Work towards sales targets and suggest gift sets and add-on products Manage stock, deliveries, reorders and till procedures Keep the store neat and attractive, including displays and visual merchandising Plan team schedules and help train new colleagues Share ideas on how we can set up and improve a brand-new store Who you are You have experience in retail, ideally including a supervisory or management role You’re a natural leader who keeps a team organized and motivated You enjoy talking to people and giving honest advice You’re interested in beauty, skincare, sleep or self-care, and you can explain a product simply You speak [Dutch and English] well, and [French] is a plus You’re organized, reliable and comfortable making decisions on your own You can work evenings, weekends and busy periods such as the holidays What we offer €16.50 per hour A zero-hours contract How to apply Send your CV and a short note about why you’d like to join Lilly to [email protected]. We look forward to meeting you!

Core Responsibilities

Launch and manage the day-to-day operations of Lilly’s new Westfield Mall store, including opening and closing, stock, deliveries, reorders, till procedures, and store presentation. Lead and train the sales team, assist customers, work toward sales targets, and help improve the new store.

Requirements

Candidates should have retail experience, ideally in a supervisory or management role, and be able to organize, motivate, and lead a team. They should enjoy customer interaction, have an interest in beauty, skincare, sleep, or self-care, speak Dutch and English well, and be available for evenings, weekends, and busy holiday periods; French is a plus.

About ECP Agency

Industry: Marketing Services

Company size: 11-50 employees

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