Cross‑border Logistics Operations Manager
Key Skills
Job Description
Job Responsibilities 1. Manage warehouse entry reservations 2. Monitor full cargo flow from destination port to warehouse 3. Follow up on booking, pickup, customs declaration and clearance 4. Track shipment status and resolve exceptions in a timely manner 5. Manage operational data for cross-border businesses 6. Analyze overall operational performance in Europe and propose optimization plans 7. Maintain logistics operation ledgers 8. Calculate transit time and optimize transport capacity 9. Generate operation reports and KPI data Job Requirements 1.Industry Experience: 3 years or above 2.Position-related Experience: 3 years or above 3.Education: Bachelor’s degree or higher 4.Language Proficiency: Fluent in Chinese and English 5.Professional Skills: Prior cross-border operation experience required; candidates with customs or cross-border trade professional training are preferred
Core Responsibilities
Manage cross-border cargo operations from the destination port to the warehouse, including reservations, bookings, pickup, customs processes, shipment tracking, and exception resolution. Maintain operational records and data, analyze European performance, optimize transit times and transport capacity, and produce reports and KPI data.
Requirements
Requires at least three years of industry and position-related experience, a bachelor's degree or higher, and fluency in Chinese and English. Prior cross-border operations experience is required; customs or cross-border trade training is preferred.
About JD.COM
Industry: Software Development
Company size: 10,001+ employees
JD.com, also known as JINGDONG, is a leading e-commerce company transferring to be a technology and service enterprise with supply chain at its core. JD.com’s business has expanded across retail, technology, logistics, health, property development, industrials, and international business. Ranking 44 on the Fortune Global 500, JD.com is China’s largest retailer by revenue. JD.com serves over 600 million customers and has set the standard for e-commerce through its commitment to quality, authenticity, and competitive pricing. The company operates the largest fulfillment infrastructure of any e-commerce company in China, enabling 90% of retail orders to be delivered within the same or next day. JD.com also promotes productivity and innovation across a range of industries by offering its cutting-edge technology and infrastructure to partners, brands, and diverse sectors.