Club Manager
Key Skills
Job Description
Amsterdam | 40 hours | RUSH | Pilat3s | Studio We don’t just run classes, we create experiences. As Club Manager, you’re the driving force behind it all: the vibe, the numbers, the people, the results. This is a unique opportunity to lead a brand-new boutique studio concept in Amsterdam, combining Rush and Pilat3s (reformer pilates) under one roof, with the chance to grow into overseeing our Clubsportive studio as well. Two distinct class formats, instructor profiles, and member expectations, all held to one uncompromising standard. You lead from the front: on the floor, behind the desk, and in the details. You build a team of hosts who deliver sharp, seamless service, and create a space where members feel seen, challenged, and part of something bigger. Reporting to the Regional Manager, you’ll play a key role in driving both operational excellence and commercial performance at club level. This is your studio. Run it like it matters. Key responsibilities: Own the day-to-day running of both studios in Claude Debussylaan, and eventually also the studio in our gym in Zuidas; Clubsportive. This includes operations, service flow, standards, and atmosphere in a high-volume, high-energy environment, and take full accountability for commercial performance (memberships, revenue, retention, KPIs) across both. Lead, coach, recruit, and develop a high-performing host team, training them to confidently promote and engage members with both studio products. Build strong, meaningful relationships with instructors across both studios, ensuring they feel supported, engaged, and consistently set up for success. Drive local growth through community building, partnerships, and smart on-the-ground activation, while supporting the development and promotion of fitness experiences for both concepts. Create a best-in-class, effortless, and consistent member experience, handle issues fast and professionally, and act as a brand ambassador for the culture and experience. Collaborate with HQ and your Regional Manager on carrying out strategy, campaigns, and performance tracking, upholding brand standards and keeping both studios sharp, clean, polished, and on brand at all times. You: You’ve led teams in studio fitness, hospitality, or a premium, high-energy customer environment. You bring experience managing class-based products, instructors, or studio-style operations. You’re people-first but commercially switched on: you know great service drives sales. You’re hands-on and in it every day — not managing from a distance. You communicate with confidence, clarity, and presence. You thrive on targets, performance, and growth: you track it, own it, and push it. You’re organised, decisive, and cool under pressure, with strong planning skills to manage multiple priorities in a fast-paced environment. You don’t wait for problems, you fix them before they land. What we offer: Competitive salary 26 holidays (includes your birthday off) based on full-time employment Well-being matters: you and your family get unlimited access to OpenUp, our mental health and well-being partner Free membership for you and a +1 of your choice in all of our labels. 0H contracts get the membership, without the +1 (NL + UK included). 3% employer pension contribution with Vive (if you work more than 24H pr. week on a fixed contract)
Core Responsibilities
Manage the day-to-day operations, service standards, atmosphere, and commercial performance of the Rush and Pilat3s studios, with potential responsibility for the Clubsportive studio. Lead and develop the host team, support instructors, build local community and partnerships, deliver a consistent member experience, and work with HQ and the Regional Manager on strategy and performance.
Requirements
The candidate should have experience leading teams in studio fitness, hospitality, or a premium, high-energy customer environment, including experience with class-based products, instructors, or studio operations. They should be hands-on, commercially minded, confident in communication, organized, decisive under pressure, and skilled at managing targets and multiple priorities.
Benefits
- Competitive Salary
- 26 Holidays Including Birthday Off
- Unlimited Mental Health and Well-Being Support for Employee and Family
- Free Membership for Employee and One Guest
- 3% Employer Pension Contribution
About Urban Gym Group
Industry: Health, Wellness & Fitness
Company size: 501-1,000 employees
Urban Gym Group (UGG) is a leading fitness and wellness company with more than 70 clubs and studios across major cities in the Netherlands, London, Dublin and Dubai. Known for pushing boundaries in fitness innovation, UGG creates concepts that unite performance, recovery, design and community. Its diverse portfolio includes TrainMore, located in iconic urban buildings and rewarding members for every workout; Gymbox, the bold London fitness brand known for cutting edge classes and a culture driven atmosphere; Clubsportive, a premium club in Amsterdam’s Zuidas; and boutique concepts such as The CLB, RUSH, PILAT3S and TRIB3, each offering a distinct, high energy training experience. UGG also operates Gym Warehouse, its sustainable label committed to giving fitness equipment a second life. Together, these brands reflect UGG’s mission to elevate the fitness landscape through hospitality, quality and community impact.