Sales Support Representative Fanwear
Key Skills
Job Description
The Job As a Sales Support Representative at stichd it is your responsibility to manage the complete order process and offering optimal service to our customers and sales force. You are responsible for the order, forecast and delivery process and ensuring optimal services and support towards the assigned accounts. Your account portfolio varies in different business models (distributor, retailer, sponsor). Furthermore, you support in sales activities to drive the business categories and brand-portfolio in order to maximize turnover and profitability. Your Mission Ensure excellent services and support towards our customers; Ensure perfect liaison in forecasting needs from the customers and stock levels; Monitor the order process and make sure products are delivered following customer agreements; Analyzing and monitoring sales- and turnover results of your client portfolio and proactively flagging commercial opportunities to Sales; Suggest actions and ways to further improve the business; Managing Accounts Receivable and Debtor management; Be constantly critical about the ways of doing business and pro-active for (new) opportunities; Being a sparring partner for Sales and suggest, identify, inform and sometimes challenge them in relation to collections, commercial opportunities, terms & conditions, replenishment methods, logistic models etc; Support the Account Manager in preparing sales meetings; Propose and implement suggestions to improve the business, where creative and commercial thinking is important; Monitor SMU and SH (special handling) process and responsible for on-time delivery; Monitoring logistics processes in cooperation with our Warehouse in Tilburg; Proficiency in Inco terms, export and different operational models; Other occurring relevant activities and/or projects. Your Talent Minimum bachelor (HBO) education in Sales or relevant working experience in a related field; You have 1-3 years of experience in a similar position, preferably in a sports-lifestyle industry or international organization with global brands; Knowledge of SAP is preferable; Your English is on a proficiency level; You recognize yourself in these skills and competences: Communicative, Analytical, Commercial, Structured, Stress resistance. This role is based in Den Bosch, the Netherlands. Working remotely from other countries is not possible. To apply for this role, you must already have the legal right to work in the Netherlands. We will not apply for work or residence permits.
Core Responsibilities
Manage customer orders, forecasts, deliveries, and logistics while providing service and operational support to assigned accounts and the sales team. Monitor sales performance and receivables, identify commercial opportunities, and recommend improvements to business processes and account results.
Requirements
A minimum bachelor's degree in Sales or relevant experience is required, along with 1–3 years of experience in a similar role; experience in sports-lifestyle or an international organization is preferred. Proficiency in English is required, SAP knowledge is preferred, and candidates must already have the legal right to work in the Netherlands.
About stichd
Industry: Retail Apparel and Fashion
Company size: 501-1,000 employees
We’re STICHD. We partner with some of the world’s most iconic brands to create products that people love. From socks and underwear to swim and fanwear. From PUMA and Levi’s to Formula 1 and Manchester City. Our HQ is in the Netherlands, but our sales offices, logistic centers and products are all over the world. Pitchside or trackside, in your favourite store or shipped right to your door. Where you are, we are. Despite our global scale, we're still one STICHD. And that matters, because this company does a lot. And it is all interconnected. From design to development, from marketing to logistics, from sourcing to sustainability, and from retail to events. Like we said: a lot. We like to think of ourselves as a family of experts. Ok, we know what you’re thinking: at over 700 members, that’s a pretty big family. But what we really mean is that, whatever our skills or our story, whatever the task or the time pressure, we’re in it together. Pushing each other, backing each other and believing in each other, always. Why join us? Because at STICHD, you get the best of both worlds. The buzz and exposure of working on a global scale with the world’s biggest brands. The freedom and flexibility to find your own passion and follow your own path. But most of all, because we care. We really care. About our brands and products. About each package and every fan’s experience. About one another. We have some amazing people at STICHD. People with different backgrounds and skillsets, perspectives and personalities. Global leaders in their field who always stay curious, grounded and never stop learning. Does this sound like it could be you? Then show us what you’ve got!