Key Skills

Job Description

Role Summary This Job Profile is not validated by Subject Matter Experts yet. Perform a variety of administrative and secretarial tasks to optimize the time management and performance of a manager. Tasks may involve acting as a first point of contact, dealing with correspondence and phone calls, managing diaries, organizing meetings and appointments, and controlling access to the manager. Job Responsibilities Handling Enquiries and Correspondence Answer the telephone and assist callers or those making a broad range of enquiries by email or mail or other means with any requests for information, directing more complex matters to colleagues as necessary. Initiate contact internally and externally on a regular basis to convey requests, provide instructions or obtain information on behalf of a senior colleague. Correspondence Prepare routine letters, email, minutes of meetings and reports for approval by more senior colleagues or a senior executive. Document Preparation Prepare moderately complex documents using a variety of applications for technology devices such as standard office software. Also responsible for gathering and summarizing data for reports. Administration Produce, update and provide best practice support on a wide range of MS documents, databases and other departmental systems to support the work of more senior colleagues. Business Meetings/Events Arrangement Schedule appointments, make arrangements for meetings and conferences, and organize travel plans following instructions to ensure more senior colleagues or a senior executive make best use of their time. Receiving Visitors Receive visitors and respond accurately and promptly to a broad range of questions and issues raised. Procurement Support others by carrying out a range of procurement activities. Involves following established procedures. Operational Compliance Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure. Work Scheduling and Allocation Design own monthly schedule and, if necessary, assign work to others in order to speed up office workflow and ensure high-priority tasks get done. Personal Capability Building Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching. Develop and maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media. Education Post-Secondary Non-Tertiary Education Level 4

Core Responsibilities

Provide administrative and secretarial support to senior colleagues by handling enquiries and correspondence, preparing documents and reports, and maintaining office systems. Coordinate schedules, meetings, travel, visitors, and procurement activities while following organizational procedures and supporting efficient office workflows.

Requirements

The posting specifies a post-secondary, non-tertiary education level 4. It does not state a required number of years of experience; the role emphasizes administrative capabilities, knowledge of office technology and procedures, and ongoing professional development.