Key Skills

Job Description

Why Join Greystar? Be part of a team that’s building more than just homes. We’re building communities. At Greystar, we believe great rental living starts with great communities. From our offices in The Hague and Amsterdam, our local teams design, develop and operate sustainable rental homes and student accommodation that put residents first. With a long-term commitment to every neighbourhood we enter, we're creating professionally managed rental communities where residents can feel at home. As our presence in the Netherlands continues to grow, we're expanding across some of the country's leading cities. As we grow, we're focused on building teams where people can do meaningful work, develop their careers and feel supported to thrive. We believe long-term success starts with supporting our people. From 25 days of holiday and a paid day off on your birthday, to a fully employer-funded pension, family-friendly leave, wellbeing perks that keep you moving, and a paid sabbatical to celebrate every decade with us, we've built a package designed to support life inside and outside of work. As part of a global business operating across hundreds of locations worldwide, you'll have genuine opportunities to develop your skills and grow your career. Position Overview: The Maintenance Technician performs technical and mechanical work that ensures the inside and external buildings, grounds, amenities, and common areas of both properties to meet the Company’s standards for cleanliness, appearance, safety, and overall functionality by performing maintenance-related tasks. The maintenance technician is flexible to work at multiple properties in and around Amsterdam, such as OurDomain Amsterdam Diemen, OurCampus Amsterdam Diemen and/or OurDomain Amsterdam South East. The annual base salary for this role starts from €40,000 depending on experience. In addition to the base salary, this role may be eligible to participate in on-site bonus programs. Key Responsibilities: Completes assigned work orders generated from resident requests for service, as well as routine upkeep on the property by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements Completes the “make-ready” process to prepare vacant apartment homes for leasing and new move- ins by completing the pre-move-in inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work. Follows procedures for accessing and obtaining materials, supplies, equipment, tools, and other items from the property’s maintenance shop by tracking inventory used, returning unused items to the established location, and notifying the maintenance supervisor about re-ordering needs. Completes documentation and other paperwork in a timely, accurate, and complete fashion so that service requests can be appropriately documented and tracked. Is responsible for maintaining the grounds, waste, common areas, and amenities by picking up trash and debris, pressure-washing breezeways and pool areas, performing general cleaning, and painting curbs and signage as needed. Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment. Should periodically inspect work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required, such as landscaping, general maintenance and cleaning. Complies with Greystar’s safety and risk-management policies by attending and participating in the property’s routine safety meetings, completing required training on local Health and Safety related laws and requirements, and by reporting accidents and incidents promptly and accurately. Demonstrates excellent customer services skills by treating residents and others with respect, answering resident questions, responding sensitively to complaints about maintenance services, and completing assigned work orders with efficiency and urgency. Assists in conducting routine and periodic property inspections to identify safety and risk management concerns, keep the property in good repair, and communicate concerns about the physical needs of the property to management. About You: You must have a basic understanding of Building Maintenance and the ability to troubleshoot and carry out repairs as needed. You must be competent in Microsoft Office, have excellent attention to detail, a proactive approach and a natural hospitality attitude. You must be flexible with working hours, including occasional weekends and on-call support. Strong written and verbal English skills, logical problem-solving abilities and excellent customer service and communication skills are essential, along with the ability to handle enquiries professionally, resolve issues and act as a first point of contact for residents, clients and visitors. One of Greystar’s core values is Equality, and as such, we pride ourselves on being an equal opportunities employer. We welcome applications from candidates of all backgrounds and experience, even if you don't meet every requirement on the job advert. Greystar is committed to having an accessible and inclusive recruitment process. Should you require any reasonable adjustments during the recruitment and interview process, please contact our Europe Talent Acquisition team at [email protected]. For more information on careers at Greystar, please also visit our careers site at https://jobs.greystar.com/.

Core Responsibilities

Complete resident service requests, routine maintenance, and apartment make-ready work, including diagnosing defects, performing repairs, and coordinating vendors and supplies. Maintain grounds and common areas, document work, inspect contractor services, follow safety procedures, and provide responsive customer service to residents.

Requirements

Candidates need a basic understanding of building maintenance and the ability to troubleshoot and perform repairs, along with Microsoft Office competence and strong attention to detail. Excellent English communication, logical problem-solving, customer service skills, flexibility for occasional weekends and on-call support, and a proactive, hospitality-oriented approach are required.

Benefits

• 25 Days of Holiday
• Paid Birthday Leave
• Employer-Funded Pension
• Family-Friendly Leave
• Wellbeing Perks
• Paid Sabbatical