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Export Employee (EN)

Fabory

Tilburg
Full-time
0-2 years experience
Hybrid

Key Skills

Customer Communication
English Language
German Language
Dutch Language
Commercial Acumen
B2B Sales
Customer Relationship Management
Order-to-Cash Process
Claims Handling
Transport Coordination
Process Improvement
Prioritization
Teamwork
Cross-Functional Collaboration

Job Description

About Fabory Fabory is the specialist in fasteners and industrial solutions. With years of experience, we support companies across a wide range of industries, from manufacturing and engineering to construction and maintenance, by providing high-quality products and expert advice. Our customers rely on our broad and comprehensive product range, our technical expertise, and our customer-focused, solution-oriented approach. In a dynamic, international and innovative working environment, quality, reliability and continuous improvement are at the heart of everything we do. Your role Are you looking for an inside commercial position with international scope? Are you the one who can support our existing customers and switch quickly when a new customer is added to your portfolio? As a Export Employee at Fabory, you will be the first point of contact for your customers who will contact you regarding a variety of topics from sales to claims or transport. You will achieve and exceed commercial customer objectives by knowing you customers and how to respond to them. You will always be on the lookout for better, more efficient ways of improving our internal processes and will drive the entire order-to-cash process. As in any role at Fabory, collaboration is key and you will be working closely with other teams for example from Procurement, Sourcing and Supply Chain. Together with the outside sales team we will collaborate with our customers serving them according to their needs and SLA's. After the onboarding specific customers will be appointed at your portfolio as well. Your profile Good communication skills in English, German and preferably in Dutch, both spoken and in writing. If you are still learning Dutch, don't let that stop you from applying!; A Bachelor's level degree; You have a commercial appetite and you know how to switch quickly between different priorities and interests; You have preferably already gained experience in a commercial B2B environment; You bring enthusiasm, drive, pro-activty and team-spirit with you. Our offer We would love to help you become your best self by focusing firmly on your growth, development and investing in an environment where you keep on learning every day. We give you the space to innovate and initiate. In this way, we offer you numerous opportunities to grow, to do the right thing exceptionally well, and to grow as a professional. In addition to your monthly salary(based on a 40-hour working week), you can expect: A profit sharing plan; A pension plan; Travel allowance; 25 vacation days and the option to purchase vacation days; Unlimited access to an online learning platform to support your personal development; Flexible working times and the possibility to work partly (20%) remote after onboarding. A bicycle plan; Benefits through our fitness plan; A budget for your personal vitality and well-being. Are you ready to fasten your future at Fabory? Apply via the button "Apply now". Responses will be handeld per our vacancy management policy; Everyone is different, and those differences help us become an even better employer and supplier. That's why we want to know who you are!

Core Responsibilities

Serve as the first point of contact for international customers, handling sales inquiries, claims, and transport matters while meeting commercial customer objectives. Manage the order-to-cash process, improve internal processes, and collaborate with outside sales, Procurement, Sourcing, and Supply Chain teams.

Requirements

A bachelor's-level degree and strong spoken and written English and German are required; Dutch is preferred, and applicants still learning Dutch are encouraged to apply. The candidate should have commercial drive, be able to manage competing priorities, and preferably have experience in a commercial B2B environment, along with enthusiasm, initiative, and team spirit.

Benefits

  • Profit-Sharing Plan
  • Pension Plan
  • Travel Allowance
  • 25 Vacation Days
  • Option to Purchase Vacation Days
  • Online Learning Platform
  • Flexible Working Hours
  • Partial Remote Work
  • Bicycle Plan
  • Fitness Plan Benefits
  • Personal Vitality and Well-Being Budget

About Fabory

Industry: Wholesale

Company size: 1,001-5,000 employees

At Fabory, we are committed to developing safe and reliable connections. We supply high-quality fasteners and innovative logistics solutions aimed at creating peace of mind for our customers. With more than 75 years of experience in fastening technology, Fabory is known for its unrivalled assortment and in-depth market knowledge. Headquartered in Tilburg, we have grown to become market leader in the Benelux with 100.000+ customers in 11 countries and 1.000 passionate employees. For more information, visit our company site at www.fabory.com/group or our career site at https://fabory.team.careers. #mastersinfasteners

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