Key Skills

Job Description

Company Description Harmony Auto Netherlands is an automotive retail group focused on electric mobility in the Netherlands. The company builds and operates local dealerships for electric vehicle brands and supports them with sales, marketing, and day-to-day operations. With its first dealership opening soon in Zaandam, Harmony Auto Netherlands is committed to helping customers find the right electric vehicle and making the shift to electric driving straightforward and accessible. The organization emphasizes honest advice, a strong showroom experience, and clear communication across online and in-store channels. As electric mobility expands, Harmony Auto Netherlands aims to create reliable, customer-focused dealerships that people trust now and in the future. Role Description The Parts Manager is a full-time, on-site role, responsible for managing the parts department in a dynamic electric vehicle dealership environment. This role includes overseeing parts inventory, ordering and replenishment, and ensuring accurate stock levels to support service operations and customer needs. The Parts Manager will work closely with service advisors, technicians, and sales teams to provide timely parts availability, coordinate special orders, and maintain efficient parts workflows. Day-to-day tasks include monitoring inventory performance, managing vendor relationships, handling pricing and margins, and maintaining organized storage and documentation. The role also involves supporting customer inquiries about parts, contributing to customer satisfaction initiatives, and ensuring compliance with company procedures and safety standards. Qualifications Strong skills in Inventory Management and Inventory Control to ensure accurate stock levels and efficient parts operations. Experience with Service Parts processes, including ordering, stocking, and coordinating parts for workshop and warranty work. Proven focus on Customer Service and Customer Satisfaction in an automotive or technical environment. Relevant experience as a Parts Manager, Parts Advisor, or similar function in automotive retail or service. Ability to work on-site in Rotterdam, collaborating with service and sales teams in a fast-paced environment. Solid organizational skills, attention to detail, and proficiency with dealer management or inventory software systems. Strong communication skills in English and Dutch. Basic technical understanding of automotive components; experience with electric vehicles is a plus. Completed vocational or secondary education in automotive, logistics, or a related field is preferred.

Core Responsibilities

Manage parts inventory, ordering, replenishment, vendor relationships, pricing, and organized storage to support dealership service operations and customer needs. Coordinate parts availability and special orders with service, sales, and technical teams while supporting customer inquiries and following company procedures and safety standards.

Requirements

Relevant experience as a Parts Manager, Parts Advisor, or in a similar automotive retail or service role is sought, along with inventory management, service parts, and customer service skills. Candidates should have strong organizational and communication skills, proficiency with dealer or inventory software, basic automotive knowledge, and English and Dutch language skills; vocational or secondary education in automotive, logistics, or a related field is preferred.