Key Skills

Job Description

Company Description Harmony Auto Netherlands is an automotive retail group focused on electric mobility in the Netherlands. The company develops and operates local dealerships for electric vehicle brands, supporting them with sales, marketing, and daily operations. The first dealership will open soon in Zaandam, with a strong emphasis on honest advice, clear customer communication, and a high-quality showroom experience. Harmony Auto Netherlands works closely with each location to ensure consistent brand presentation, effective local marketing, and excellent customer service across digital and in-store channels. As electric mobility grows, the company aims to build reliable, customer-centered dealerships that earn long-term trust. Role Description This is a full-time, on-site Used Car Sales Manager role based in Rotterdam/Zaandam. The Used Car Sales Manager leads the pre-owned vehicle sales operations, including setting sales targets, monitoring performance, and optimizing sales processes for efficiency and profitability. The role involves managing and coaching the sales team, guiding customer interactions, and ensuring that each visitor receives transparent information and a positive showroom experience. The manager oversees stock selection and pricing for used vehicles, coordinates promotional activities with marketing, and supports accurate documentation and compliance with company standards. Daily responsibilities also include close collaboration with other dealership departments to align customer service, brand representation, and operational excellence. Qualifications Demonstrated skills in Pre-Owned Vehicle Sales and Sales, with a track record of meeting or exceeding targets. Strong understanding of Sales Processes, including lead management, negotiation, and closing techniques. Proven ability in Customer Service and Customer Satisfaction, focused on building long-term customer relationships. Experience managing or supervising a sales team in automotive retail or a comparable environment. Solid commercial and analytical skills, including pricing, margin management, and basic reporting. Excellent communication skills in English; Dutch language skills are highly beneficial. Relevant vocational training or degree in business, automotive management, or a similar field is an advantage. Interest in electric mobility and willingness to learn about EV technologies and market developments.

Core Responsibilities

Lead pre-owned vehicle sales operations by setting targets, monitoring performance, improving processes, and managing and coaching the sales team. Oversee vehicle selection and pricing, coordinate promotions with marketing, ensure accurate documentation and compliance, and collaborate with dealership departments to deliver a consistent customer experience.

Requirements

Candidates should have automotive or comparable sales-team management experience, a record of meeting or exceeding sales targets, and strong sales, customer service, communication, and commercial analytical skills. Relevant vocational training or a degree in business, automotive management, or a similar field is advantageous; English is required, Dutch is beneficial, and interest in electric mobility is expected.