Key Skills

Job Description

Location: Amsterdam Type: Part-time (min. 3 days/week incl. 1 weekend day) + school holidays Start Date: Anytime Disclaimer: Only candidates located in the Amsterdam (NL) area with a valid working visa will be considered. About WONDR WONDR, headquartered in Amsterdam, leads the way in developing and pioneering immersive entertainment concepts. WONDR Experience, our flagship exhibition, launched in 2019 to bring childlike joy to adults through discovery and play. Since opening, we’ve welcomed over half a million visitors, becoming a well-known name in the Dutch leisure industry. Our world has since expanded to include Pink Beach, our whimsical pop-up bar & restaurant, and Barbie: The Dream Experience (opened September 2025), a 2000m² fantastical journey into Barbie’s universe celebrating imagination, empowerment and play. At WONDR, we don’t simply entertain — we create immersive adventures that move, inspire and stay with our visitors long after they leave. Turn your love for tech into a WONDR-full career We’re looking for a hands-on, curious and tech-savvy IT & Tech Support Host to join our team in Amsterdam Noord. You’ll be the first point of contact for your colleagues when IT or tech challenges arise — from small fixes to unexpected hiccups. This role is ideal for someone starting out in their tech career who wants to learn, experiment and grow in a fast-moving, creative environment. Please note: This is a guest-facing role on the floor, not an office-based position. The ideal candidate enjoys working in busy environments, feels comfortable interacting with guests throughout the day, and is a natural people person who thrives on creating positive guest experiences. Your Responsibilities Be the friendly face of IT & Tech support for all WONDR teams Troubleshoot basic issues with hardware, software and connectivity Support our Experience Management & Operations teams with daily tech needs Help maintain our systems: cameras, digital displays, sound & light equipment, networks and interactive installations Flag, escalate and track issues to ensure quick resolution Work closely with our Technical Manager as your mentor and guide You are MBO 3/4 ICT-qualified or certified (e.g., Google Tech Support Fundamentals) A strong communicator with a service-oriented mindset Comfortable with basic IT systems, networks and troubleshooting Curious, eager to learn and enthusiastic about tech Flexible in your availability (incl. weekends & school holidays) Fluent in English (other languages are a plus) What We Offer A creative, international and inspiring workplace in Amsterdam Noord A fun, kind and energetic team Space to learn, develop and grow your tech skills Flexible working hours Daily healthy snacks The chance to contribute to one of Amsterdam’s most unique experience brands Excited to join us? We’d love to hear from you! Send your CV and motivation letter to [email protected] and we’ll reach out if your profile aligns with what we’re looking for.

Core Responsibilities

Provide friendly, hands-on IT and technical support to WONDR teams, troubleshooting basic hardware, software, and connectivity issues. Maintain and support cameras, digital displays, sound and lighting equipment, networks, and interactive installations, escalating and tracking issues as needed.

Requirements

Candidates should have an MBO 3/4 ICT qualification or certification, basic IT systems and troubleshooting knowledge, and strong communication and service skills. They should be curious and eager to learn, fluent in English, comfortable interacting with guests, and available at least three days per week including one weekend day and during school holidays.

Benefits

• Creative International Workplace
• Friendly and Energetic Team
• Learning and Development Opportunities
• Flexible Working Hours
• Daily Healthy Snacks