Key Skills

Job Description

About Us Welcome to Crowne Plaza Amsterdam – South, a modern business hotel in the lively Zuidas district. With 207 rooms, 7 meeting venues, and buzzing spots like De Japanner Zuid and the Manhattan Lounge-Bar, we offer guests and team members a place to connect, grow, and belong — as part of the global IHG Hotels & Resorts family. Your Day To Day As an Fulltime F&B Allround Waiter at Japanner Restaurant, you’ll bring warmth, professionalism, and personality to every guest experience. You’ll work at restaurant De Japanner Zuid - ensuring each guest feels welcome and cared for from the first “hello” to the last “thank you.” Your Responsibilities Will Include Welcoming guests, taking orders, and serving food and beverages with genuine hospitality Providing menu explanations and food or wine recommendations to enhance the guest experience Preparing and maintaining the setup of your assigned area — tables, buffets, and service stations Transmitting orders to the kitchen accurately and efficiently Handling payments and billing, including room charge procedures and cash remittance Maintaining a clean, organized, and inviting environment in all outlets Supporting events and banquets with setup, service, and breakdown tasks Coordinating with colleagues and other departments to ensure smooth service Following hygiene and safety procedures (HACCP, Fire Life Safety, Green Engage) Being attentive to guest needs, always aiming to exceed expectations What We Need From You Previous experience in hospitality or F&B service is an advantage Strong communication skills in English and preferably Dutch; any additional language is a plus A true host — guest-oriented, service-minded, and enthusiastic Well-groomed appearance and professional attitude Ability to multitask and remain calm under pressure Eye for detail and passion for quality Flexible availability, including mornings, evenings, festive holidays and weekends At Crowne Plaza Amsterdam – South, we make sure you feel right at home with: Employee discount for all 6000+ IHG hotels worldwide Friends & family rates to share with your loved ones Up to 50% discount in participating hotel bars and restaurants Travel allowance based on the distance from home to work A paid day off for volunteering A paid day off for your birthday or a birthday voucher Homemade lunch or dinner during your working hours Opportunities for personal development, training, and coaching A CultuurWerkt! account for discounts on theatre, cinema, and more A ClassPass discount for fitness, wellness, or healthy meals Discount on a collective health insurance Discount at Doctor Feelgood, our local massage partner Access to the hotel’s gym facilities (when not in guest use) An In-House Experience including breakfast, dinner and drinks at Crowne Plaza Amsterdam - South as part of your onboarding A fun, international team that values teamwork, laughter, and growth Regular staff events, parties, and departmental outings At IHG, we believe in giving you the Room to Belong, Grow, and Make a Difference. Through our myWellbeing program, we support your health, lifestyle, and career development — because we know that when you feel your best, you perform your best

Core Responsibilities

Welcome guests and provide restaurant service, including taking orders, explaining menu options, making recommendations, processing payments, and maintaining clean, well-prepared service areas. Support events and banquets, coordinate with colleagues and other departments, and follow hygiene and safety procedures while delivering attentive hospitality.

Requirements

Previous hospitality or food and beverage service experience is an advantage, along with strong English communication skills; Dutch and other languages are also beneficial. The role calls for a guest-focused, professional, well-groomed person who can multitask, stay calm under pressure, pay attention to detail, and work flexible shifts including weekends and holidays.

Benefits

• Employee Discounts at IHG Hotels
• Friends and Family Hotel Rates
• Discounts at Participating Hotel Bars and Restaurants
• Travel Allowance
• Paid Volunteer Day
• Paid Birthday Day Off or Birthday Voucher
• Complimentary Meal During Working Hours
• Personal Development, Training, and Coaching
• CultureWerkt! Discounts
• ClassPass Discount
• Collective Health Insurance Discount
• Doctor Feelgood Massage Discount
• Access to Hotel Gym Facilities
• Onboarding Experience with Breakfast, Dinner, and Drinks
• Staff Events and Departmental Outings