Key Skills

Job Description

Please note: this vacancy is only open to candidates who have the legal right to work in the Netherlands and are currently enrolled in a study program relevant to the role. About Us Welcome to Crowne Plaza Amsterdam – South, a modern business hotel in the lively Zuidas district. With 207 rooms, 7 meeting venues, and buzzing spots like De Japanner Zuid and the Manhattan Lounge-Bar, we offer guests and team members a place to connect, grow, and belong — as part of the global IHG Hotels & Resorts family. Your Day To Day Greeting and assisting guests upon arrival, ensuring a smooth and friendly check-in experience Maintaining a high level of guest satisfaction through clear communication before, during, and after each stay Supporting the Front Office team in handling reservations, inquiries, and guest requests Assisting with VIP arrivals and ensuring all guest preferences are communicated to the right departments Following Crowne Plaza and IHG brand standards to ensure consistent, high-quality service Helping with administrative tasks and learning operational procedures such as checklists, reports, and shift handovers Working in various shifts — morning, afternoon, or evening — alongside our passionate team Contributing your own ideas to improve guest experiences and internal processes Ready to land this internship? The internship is part of your school program Excellent communication skills in English and preferably also in Dutch. Another language is always a plus. You have a positive, can-do attitude and enjoy working with people Good communication and organizational skills Experience with Microsoft Office (Word, Excel, PowerPoint); experience with Opera is a plus A well-groomed and professional appearance that represents our brand with confidence At Crowne Plaza Amsterdam – South, we make sure you feel right at home with: Employee discount for all 6000+ IHG hotels worldwide Friends & family rates to share with your loved ones Up to 50% discount in participating hotel bars and restaurants International career opportunities after graduation Homemade lunch or dinner during your working hours Opportunities for personal development, training, and coaching A CultuurWerkt! account for discounts on theatre, cinema, and more A ClassPass discount for fitness, wellness, or healthy meals Discount at Doctor Feelgood, our local massage partner Access to the hotel’s gym facilities (when not in guest use) An In-House Experience to see the hotel from a guest’s perspective A fun, international team that values teamwork, laughter, and growth Regular staff events, parties, and departmental outings At IHG, we believe in giving you the Room to Belong, Grow, and Make a Difference. Through our myWellbeing program, we support your health, lifestyle, and career development — because we know that when you feel your best, you perform your best.

Core Responsibilities

Welcome guests and support smooth check-ins while maintaining guest satisfaction through clear communication and responsive service. Assist with reservations, inquiries, guest requests, VIP arrivals, administrative tasks, shift handovers, and consistent application of hotel brand standards.

Requirements

Applicants must have the legal right to work in the Netherlands and be enrolled in a relevant study program, with the internship forming part of that program. They should have strong English communication skills, preferably Dutch as well, a positive and organized approach, professional presentation, and Microsoft Office experience; Opera experience is an advantage.

Benefits

• Employee Discounts at IHG Hotels
• Friends and Family Rates
• Discounts at Participating Hotel Bars and Restaurants
• International Career Opportunities
• Meals During Working Hours
• Personal Development, Training, and Coaching
• CultureWerkt! Discounts
• ClassPass Discount
• Discount at Doctor Feelgood
• Access to Hotel Gym Facilities
• In-House Guest Experience
• Staff Events and Departmental Outings
• Wellbeing Program