Key Skills

Job Description

About Us Welcome to Crowne Plaza Amsterdam – South, a modern business hotel in the lively Zuidas district. With 207 rooms, 7 meeting venues, and buzzing spots like De Japanner Zuid and the Manhattan Lounge-Bar, we offer guests and team members a place to connect, grow, and belong — as part of the global IHG Hotels & Resorts family. Your Day To Day You will be the face of our bar experience — combining efficiency, product knowledge, and genuine hospitality to create memorable moments for every guest. You’ll work closely with the wider F&B team to ensure smooth, high-quality service in the Manhattan Lounge Bar and beyond. Your Responsibilities Will Include Welcoming guests and creating a friendly, relaxed atmosphere at the bar and lounge Taking orders and serving beverages and light food with professionalism and attention to detail Supporting bartenders by preparing and delivering drinks efficiently and accurately Providing menu knowledge, including drink recommendations and promotions Ensuring tables and bar areas are clean, organized, and well-presented at all times Handling payments and billing procedures, including cash and card transactions Assisting with stock replenishment and maintaining bar supplies Coordinating with bartenders and restaurant colleagues for seamless service Maintaining hygiene and safety standards (HACCP, Fire Life Safety, Green Engage) Being attentive and proactive in anticipating guest needs What We Need From You Previous experience in hospitality, bar service, or F&B is an advantage Passion for beverages, with an interest in cocktails and bar culture Strong communication skills in English; Dutch or additional languages are a plus A natural host — service-minded, outgoing, and enthusiastic Well-groomed appearance and professional attitude Ability to multitask and stay calm in a fast-paced environment Eye for detail and commitment to quality service Flexible availability, including evenings, weekends, and holidays At Crowne Plaza Amsterdam – South, we make sure you feel right at home with: Employee discount for all 6000+ IHG hotels worldwide Friends & family rates to share with your loved ones Up to 50% discount in participating hotel bars and restaurants Travel allowance based on the distance from home to work A paid day off for volunteering A paid day off for your birthday or a birthday voucher Homemade lunch or dinner during your working hours Opportunities for personal development, training, and coaching A CultuurWerkt! account for discounts on theatre, cinema, and more A ClassPass discount for fitness, wellness, or healthy meals Discount on a collective health insurance Discount at Doctor Feelgood, our local massage partner Access to the hotel’s gym facilities (when not in guest use) An In-House Experience including breakfast, dinner and drinks at Crowne Plaza Amsterdam - South as part of your onboarding A fun, international team that values teamwork, laughter, and growth Regular staff events, parties, and departmental outings At IHG, we believe in giving you the Room to Belong, Grow, and Make a Difference. Through our myWellbeing program, we support your health, lifestyle, and career development — because we know that when you feel your best, you perform your best

Core Responsibilities

Welcome guests and provide attentive bar and lounge service, including taking orders, serving beverages and light food, sharing menu recommendations, and processing payments. Support bartenders and the wider F&B team, maintain clean and stocked service areas, and follow hygiene and safety standards.

Requirements

Previous hospitality, bar service, or food and beverage experience is an advantage, along with an interest in beverages and cocktails. Candidates should communicate well in English, be outgoing and service-minded, maintain a professional appearance, multitask calmly, pay attention to detail, and be available for evenings, weekends, and holidays.

Benefits

• Employee Discounts At IHG Hotels Worldwide
• Friends And Family Hotel Rates
• Discounts At Participating Hotel Bars And Restaurants
• Travel Allowance
• Paid Volunteer Day
• Paid Birthday Day Off Or Birthday Voucher
• Complimentary Meal During Working Hours
• Personal Development, Training, And Coaching
• CultureWerkt! Discounts
• ClassPass Discount
• Collective Health Insurance Discount
• Doctor Feelgood Massage Discount
• Access To Hotel Gym Facilities
• Onboarding Experience Including Breakfast, Dinner, And Drinks
• Staff Events And Departmental Outings