Key Skills

Job Description

The Company Our client is one of the leads from the Biotechnology industry who try to improve patients’ lives, by distributing their medicines to hospital and pharmacies in 100 different countries in the world, to over 10 million patients, in Europe, Turkey, Middle East and Africa Regions. Job Description As a Supply Chain Specialist, you will support EMEA distribution operations, managing shipment tracking, reverse logistics, product returns and distribution complaints within a pharmaceutical environment. You will ensure GDP/GMP compliance, coordinate with internal and external stakeholders, and contribute to continuous improvements across global supply chain operations. Responsibilities Monitor and coordinate the return of finished pharmaceutical products to company sites, contract manufacturing organisations, warehouses and logistics service provider locations, including product recalls. Register, investigate and follow up on low-risk distribution complaints in cooperation with relevant stakeholders. Ensure complaints and returns are accurately documented, resolved within agreed timelines and managed in line with regulatory requirements. Support shipment tracking and tracing activities under the global distribution hub. Provide daily oversight of shipment status and collaborate with process owners to resolve issues. Identify root causes of problems within the assigned scope and support effective solutions. Ensure compliance with company policies, SOX requirements, GMP principles and GDP guidelines. Participate in stakeholder meetings and represent the team when required. Requirements Bachelor’s or master’s degree, preferably in supply chain, logistics or a related field. At least two years of supply chain experience in a GMP- or GDP-regulated environment. Experience handling issues in a logistics environment. Knowledge of supply chain processes, international trade and order-to-invoice activities is an advantage. Familiarity with ERP systems and strong general computer skills. Understanding of GMP, GDP and SOX requirements is preferred. Strong problem-solving, analytical and organisational skills. Ability to manage multiple priorities in a fast-paced environment. Strong attention to detail and a clear quality-focused mindset. Excellent written and spoken English. Other Information Apply to our vacancy for more information. We look forward to hearing from you!

Core Responsibilities

Coordinate pharmaceutical product returns, recalls, distribution complaints, and shipment tracking across EMEA operations, ensuring accurate documentation and timely resolution. Maintain compliance with GDP, GMP, SOX, and company policies while working with stakeholders to investigate issues and improve supply chain processes.

Requirements

A bachelor's or master's degree, preferably in supply chain, logistics, or a related field, and at least two years of supply chain experience in a GMP- or GDP-regulated environment are preferred. Candidates should have logistics issue-handling experience, ERP familiarity, strong analytical and organizational skills, attention to detail, and excellent written and spoken English.