Key Skills

Job Description

Ready to run the engine room of a global tech leader? Every order we ship starts with someone who gets it right. At World Wide Technology (WWT), that someone is an Order Management team that keeps complex programs moving for some of the biggest brands on the planet. We are looking for a Supervisor to lead that team: coach people, own the numbers, solve the hard problems and make customers say "wow". If you like being close to the action, leading from the front and building a team that others want to join, this is your role. Join a Top 10 Global Workplace For the 15th consecutive year, World Wide Technology has secured a place among the best companies to work for worldwide, ranking 10th on Fortune’s Global list of best workplaces. That’s not a coincidence. It’s the result of a culture built around one belief: our people are our greatest asset. Join us, and you’ll be joining a truly international, fast-growing organisation that invests in your growth as much as it does in its technology. Who We Are World Wide Technology is a global technology solutions provider with more than $20 billion in annual revenue and over 14,000 employees worldwide. Since 1990, we’ve grown from a technology reseller into one of the largest privately-held companies in the world, partnering with 80+ of the Fortune 100 and top technology providers like Cisco and NVIDIA. Our expertise spans AI, cybersecurity, digital transformation, cloud and data center infrastructure, networking, data analytics, and automation — helping organizations bring transformational ideas to life, safely and at scale. Behind every solution we deliver is a robust global supply chain and logistics operation, and our Order Management teams are essential to keeping that engine running for customers around the world. The opportunity World Wide Technology EMEA has an opening for a Supervisor, Order Management in the Netherlands, within our Global Order Operations organisation. You will lead a team accountable for the successful execution and fulfilment of program-specific orders, and you will report to a leader within Order Management. You’ll own the results, grow your people and keep improving how we work. Process or system ideas? You’ll be encouraged to bring them and make them happen. What You’ll Do Lead a team that supports WWT’s end-to-end Order Management supply chain function. Coach and develop your people on policies, procedures and best practice, and support their professional growth. Own the KPIs and work across functions to remove whatever gets in the way of performance. Manage performance and spot opportunities to improve, for individuals and the whole team. Solve the tricky stuff: troubleshoot and resolve complex order issues across multiple internal teams. Drive accountability for execution across the WWT supply chain. Turn data into action with operational and customer-driven reporting built on business intelligence tools. Talk to customers directly with updates, answers and solutions on program-specific details. Shape the team: help guide staffing and hiring decisions. Delight new customers by making sure new programs are onboarded properly from day one. Lead by example, promoting WWT’s Integrated Management and Leadership tools and concepts. , What you bring 5+ years of progressive experience in a related field, including at least 5 years in supply chain, ideally in a complex manufacturing environment. A degree in Business or Supply Chain Management, or an equivalent mix of education, training and experience. A customer-first mindset and a drive to deliver customer delight. Leadership with backbone: you take the lead in challenging situations, treat people fairly, play no favourites and handle difficult conversations early and well. Clear communication, written and spoken, and confidence presenting to and working with senior leaders. Sharp critical thinking and strong prioritisation when many things compete for your attention. A process mindset: you build, and keep improving, ways of working that deliver value. Persistence and a work ethic in line with WWT’s Core Values. What’s In It For You Premium free pension Medical insurance discount Bicycle scheme Travel allowance to support commuting to and from the WWT office 25 days paid holiday + 3 floating days Free Udemy licence And more… Why WWT? A challenging and rewarding role in a growing, truly international environment, with a competitive salary, bonus opportunities and great benefits. We empower every employee to succeed based on their skill, performance and dedication. We’re building a culture of belonging that encourages innovation, collaboration and respect, so WWT remains a great place to work for everyone. Please note: at this time we are only considering candidates who already reside in the Netherlands. Ready to make a new world happen? Apply today and tell us why you’re the one to lead our Order Management team. Learn more about us at wwt.com.

Core Responsibilities

Lead and develop a team responsible for program-specific order execution and fulfillment, owning KPIs and driving accountability across the supply chain. Resolve complex order issues, improve processes, use business intelligence reporting to guide performance, communicate with customers, and support staffing and new-program onboarding.

Requirements

Requires at least five years of progressive related experience, including at least five years in supply chain, ideally in a complex manufacturing environment, plus a business or supply chain degree or equivalent experience. Candidates should demonstrate customer focus, leadership, clear communication, critical thinking, prioritization, process improvement, and persistence.

Benefits

• Premium Free Pension
• Medical Insurance Discount
• Bicycle Scheme
• Travel Allowance
• 25 Days Paid Holiday
• 3 Floating Days
• Free Udemy License
• Competitive Salary
• Bonus Opportunities