Client Funds Management Operations Specialist
Key Skills
Job Description
Key Responsibilities ● Handle exception and abnormal transactions to resolve reconciliation discrepancies within SLA ensuring a smooth client experience. Including collections, FX, payouts, etc. ● Ensure safeguarding deficit calculations comply with Dutch regulatory requirements. ● Demonstrate strong sensitivity to non-compliant scenarios and promptly escalate to superiors. ● Provide ad-hoc customer support to on transaction and account-related queries. ● Optimize SOPs for client fund operations, delivering accurate and highly efficient processes that support rapid business growth and seamless integration. ● Participanting client funds team projects and address BAU operational issues by identifying root causes, driving cross-departmental collaboration, and ensuring timely solution implementation. Skills and Experience ● Degree in Finance, Business, or a related field. ● 1–3 years of experience in clearing and settlement or compliance within financial services。 ● Familiar with domestic and international bank account structures; prior experience in international finance within a multinational corporate group is preferred. ● Strong communication and teamwork skills to effectively collaborate on improvements.
Core Responsibilities
Resolve abnormal transactions and reconciliation discrepancies within service-level agreements, support transaction and account queries, and ensure safeguarding deficit calculations comply with Dutch regulations. Improve client funds procedures and contribute to team projects by addressing operational issues, identifying root causes, collaborating across departments, and implementing timely solutions.
Requirements
A degree in Finance, Business, or a related field and 1–3 years of experience in clearing and settlement or financial services compliance are requested. Candidates should understand domestic and international bank account structures; international finance experience in a multinational corporate group is preferred, along with strong communication and teamwork skills.
About XTransfer
Industry: Financial Services
Company size: 1,001-5,000 employees
XTransfer is a one-stop cross-border financial and risk management service company that specializes in helping SMEs reduce the barriers and costs of global expansion and enhance their global competitiveness. Founded in 2017, the company is headquartered in Shanghai and has branches in Hong Kong SAR, the United Kingdom, the Netherlands, the United States, Canada, Australia, Singapore, Vietnam, Thailand, Malaysia, the Philippines, the UAE, Nigeria, etc. XTransfer has obtained local payment licenses in the Chinese Mainland, Hong Kong SAR, Singapore, the Netherlands, the United Kingdom, the United States, Canada, and Australia. To date, XTransfer has more than 800,000 global enterprise clients. XTransfer partners with well-known international banks and financial institutions. XTransfer has built a global multi-currency settlement network along with a data-based, automated, internet-powered, and intelligent risk management infrastructure, providing foreign trade collections, multi-currency networks, risk management services, customer relationship management and other integrated solutions. XTransfer has connected large financial institutions with SMEs through technology, helping them enjoy the same level of cross-border financial services as multinational corporations.