Key Skills

Job Description

About kaiko Picture Laura, 58, with a cough that will not clear. It takes four specialists and a year to find her lung cancer, though the signs were in her file from the start, spread across scans, lab results and reports. No doctor had the whole picture, or the time to weigh it. kaiko is named after a deep-sea vessel that went 10.911 metres down, to the bottom of the ocean, and came back with what was there. Our clinical AI does the same with a patient’s record and the medical evidence, so doctors have the whole picture when they decide. It is built on our own frontier model and used daily at leading European hospitals. We are a team of more than a hundred people in Amsterdam and Zurich. Join us so the next patient like Laura is diagnosed months sooner, with a better chance of a long and healthy life. About the role Clinicians adopt the tools their colleagues use and trust. As kaiko brings its clinical AI to more clinicians, from GPs to hospital specialists, community's job is to build relationships with them and help them share their experience with peers. You are kaiko's first community manager. You build our community in the Netherlands from the ground up and can grow into the face of kaiko in the Dutch medical world. You might be a clinician, such as a GP, or come from community work in another field. You will be based in the Netherlands and spend at least 50% of your time at our Amsterdam office or with clinicians in their practices and hospitals. You need the right to work in the Netherlands, as we cannot sponsor a visa for this role. Some areas of responsibility Grow kaiko's community of clinicians in the Netherlands by reaching out to them personally. Build and run a champion programme for clinicians who introduce kaiko to their colleagues. Create customer stories and references with clinicians, practices and hospitals, from the first conversation to final approval. Develop relationships with leading clinicians and organise events for clinicians across the country. Share what clinicians tell you with product and marketing, and shape a community approach we can take into new European markets. About you 4 to 8 years of work experience, for example in clinical practice, community building, customer advocacy or a field role. You have brought people together before, such as in a network, peer group or community you started yourself. You are fluent in Dutch and English and at ease approaching doctors in general practice and hospitals. You understand clinical information and how doctors work, and you earn the trust of busy professionals. You enjoy connecting people and have good commercial sense. You work closely with sales and marketing and put a structured approach in place as you go, without waiting until everything is settled. Nice to have: A network among Dutch GPs or hospital doctors. Experience in both healthcare and a commercial or community role. Experience running a champion, ambassador or customer reference programme, ideally at a product-led company. We are excited to gather a broad range of perspectives in our team, as we believe it will help us build better products to support a broader set of people. If you’re excited about us but don’t fit every single qualification, we still encourage you to apply: we’ve had incredible team members join us who didn’t check every box! Why kaiko At kaiko, we believe the best ideas come from collaboration, ownership and ambition. We've built a team of international experts where your work has a direct impact. Here's what we value: Ownership: You'll have the autonomy to set your own goals, make critical decisions, and see the direct impact of your work. Collaboration: You'll have to approach disagreement with curiosity, build on common ground, and create solutions together. Ambition: You'll be surrounded by people who set high standards for themselves and others, who see obstacles as opportunities, and who are relentless in their work to create better outcomes for patients. In addition, we offer: An attractive and competitive salary, a good pension plan, and 25 vacation days per year. Great offsites and team events to strengthen the team and celebrate successes together. A EUR 1000 learning and development budget to help you grow. Autonomy to do your work the way that works best for you, whether you have a kid or prefer early mornings. An annual commuting subsidy. Our interview process Our interview process is designed to assess mutual fit across skills, motivation, and values. It typically includes the following steps: Screening call: A short conversation to align on your motivation, professional goals, and initial fit for the role. Technical interview: A deep dive into your problem-solving approach through a technical challenge, case study, or role-specific scenario. Onsite meeting (optional): You'll meet team members across functions to explore collaboration dynamics, team fit, and day-to-day context. Final executive conversation: A discussion with a member of the executive team focused on long-term alignment and shared expectations for impact.

Core Responsibilities

Build kaiko’s clinician community in the Netherlands through personal outreach, a clinician champion program, customer stories, and events. Develop relationships with leading clinicians, share their feedback with product and marketing teams, and help shape a community approach for other European markets.

Requirements

Candidates should have 4 to 8 years of experience in areas such as clinical practice, community building, customer advocacy, or field work, and have previously brought people together in a network or community. They must be fluent in Dutch and English, understand clinical information and how doctors work, be comfortable approaching clinicians, and have strong relationship-building and commercial skills.

Benefits

• Competitive Salary
• Pension Plan
• 25 Vacation Days
• Team Offsites and Events
• Learning and Development Budget
• Flexible Work Autonomy
• Commuting Subsidy