Key Skills

Job Description

Company Description Publicis Re:Sources is at the core of Publicis Groupe, the world's largest communications company. We are the only full-service, end-to-end shared service organization in the industry, enabling Groupe agencies to do what they do best: innovate and transform for their clients. Formed in 1998 as a small team to service a few Publicis Groupe firms, Publicis Re:Sources has grown to 6,000+ employees in over 55 countries. We provide technology solutions and business services, including finance, accounting, legal, benefits, procurement, tax, real estate, treasury and risk management, information security, and global mobility — supporting 110,000+ employees across the Publicis Groupe network. Our people are at the center of everything we do, bringing curiosity, collaboration, and a commitment to excellence to their work every day. Learn more about Publicis Re:Sources and the Publicis Groupe agencies we support at publicisresources.com. Overview The Business Process Management Office (BPMO) supports transformation initiatives across Publicis Groupe through process management, business analysis, operational diagnostics and advisory services. To respond to growing demand for cross-functional transformation support, BPMO is seeking a Transformation Consultant / BPM Manager with 3–5 years of relevant experience. The role will contribute to process assessments, improvement initiatives and transformation programs, working closely with business stakeholders and more senior transformation leaders. It offers a strong development path for someone who already has solid consulting fundamentals and is ready to take increasing ownership of engagements. Responsibilities BPM Advisory & Transformation Conduct and, where appropriate, co-lead process assessments, operational diagnostics and transformation workstreams across business functions. Prepare and facilitate stakeholder interviews and workshops to identify pain points, root causes and improvement opportunities. Analyse findings and translate them into practical recommendations, target-state concepts and transformation roadmaps. Support business teams through the design and implementation of process improvement and transformation initiatives. Produce clear, structured deliverables for business and leadership audiences. Contribute to BPMO advisory methodologies, templates and good practices. Stakeholder Engagement Build effective working relationships with business stakeholders across markets and functions. Facilitate workshops and alignment sessions, with support from senior team members for more complex or executive-level discussions. Present analyses, findings and recommendations clearly to project teams and senior stakeholders. Support stakeholder alignment and change activities throughout transformation initiatives. BPMO Team Development Contribute to the growth and maturity of BPMO’s advisory service offering. Share consulting, analysis and facilitation practices with BPM Analysts and Process Specialists. Support team capability-building activities and the continuous improvement of BPMO ways of working. Contribute to governance activities and selected strategic BPMO initiatives as required. Process Management & Transformation Enablement Use process management techniques and tools, including SAP Signavio, to support diagnostics, analysis and transformation initiatives. Collaborate with process owners, transformation teams and subject-matter experts to ensure recommendations are grounded in business reality. Support process governance, process architecture and repository activities where relevant. Qualifications Required Qualifications & Experience 3–5 years of relevant experience in management consulting, business transformation, operational excellence, process improvement, BPM or a comparable advisory role. Hands-on experience contributing to business process assessments, improvement initiatives or transformation workstreams. Strong analytical, problem-solving and structured-thinking capabilities. Experience preparing and facilitating stakeholder interviews and workshops. Ability to turn business challenges and analysis into clear, practical recommendations. Clear written and verbal communication skills, including the ability to prepare leadership-ready materials. Confidence engaging with stakeholders at different levels of seniority, with the judgement to seek support when required. Experience working in complex or international organisations. Ability to combine structured thinking with hands-on delivery and follow-through. Preferred Qualifications Experience supporting multi-function or international transformation programs. Exposure to SAP S/4HANA transformation initiatives and collaboration with transformation teams, process owners or external consulting partners. Experience in Shared Services, Finance Transformation, Commercial Operations or Operating Model Design. Experience with SAP Signavio or comparable process management tools, including process modelling, governance or transformation use cases. Relevant certifications are an advantage, including CBPP (ABPMP), Lean Six Sigma Green Belt, Prosci Change Management, PMP or an equivalent credential. Black Belt certification is welcome but not expected at this experience level. Languages Fluent English is required. French and/or another major language used across Publicis Groupe markets is strongly preferred. Ability to work effectively in multilingual and multicultural environments is a strong asset. Travel Requirements Willingness and ability to travel internationally as required. Availability to support on-site workshops, diagnostics and transformation engagements across markets. Valid travel eligibility for regular business travel within Europe and internationally. Additional Information The ideal candidate is a structured and pragmatic transformation professional with strong consulting fundamentals, sound business judgement and a genuine interest in process improvement. They are comfortable working with ambiguity, engaging stakeholders, facilitating discussions and converting analysis into practical actions. They do not need to arrive as a fully established transformation leader. Success in the role will come from taking ownership, producing high-quality deliverables, building credibility with stakeholders and progressively leading larger or more complex parts of engagements. The role is well suited to someone who wants to grow into a broader BPM and transformation leadership position within a global organisation.

Core Responsibilities

Conduct process assessments and operational diagnostics, identify improvement opportunities, and develop practical recommendations and transformation roadmaps. Support implementation, stakeholder alignment, process governance, and the development of BPMO advisory methods and team capabilities.

Requirements

Requires 3–5 years of relevant consulting, business transformation, operational excellence, process improvement, or BPM experience, along with strong analytical, facilitation, communication, and stakeholder-engagement skills. Experience in complex or international organizations is required; SAP Signavio, SAP S/4HANA, relevant certifications, and French or another major Publicis Groupe language are preferred.