Key Skills

Job Description

Job Description Our hotel offers an award-winning rooftop bar & terrace, a Lobby Bar, a restaurant, our very own LOT61 Coffee Store, Amsterdam’s most extensive breakfast buffet, fifteen versatile meeting rooms, and 557 guest rooms. As a Casual Concierge you will be the first point of contact for our guests, which is why we value a representative appearance alongside a caring and enthusiastic nature. As each working day is different, an innovative approach to work and a great set of problem-solving skills will help you on your way to become an essential part of the team. Responsibilities You are no stranger to multitasking and storytelling is in your nature as you help each guest on their way to a truly fantastic stay, while enlightening them with your knowledge of the city and its features. Apart from giving guests information, running errands and arranging their needs in the city, you also accompany them to their rooms and assist with luggage. Being part of the Concierge team will mean being part of a creative team with great work ethic and a passion for creating a true local experience for each guest. Do these skills sound like second nature to you? Then you may just be the perfect addition to our team! Before we forget: next to our own facilities, you can also enjoy our Hilton service, worldwide and with a discount Who are we looking for / What will you be doing? To fill this position successfully, it is important that you have the following skills: Good communication skills. Enthusiastic, flexible and eager to learn. Mastering the English language And of course, be able to add a little fun within the team! Qualifications Equally important, what do we offer? Being part of our team as Casual Concierge means becoming a team member for one of the best employers in the Netherlands. Because taking care of our team is our top priority! You will notice this by the following, among other things: A competitive salary Hilton Team Member benefits, which means nights from €40 incl. breakfast in Hilton hotels (+7,000 destinations) around the world The opportunity to offer Friends & Family Discounted Rates to Thirty Friends & Family Members Growth and training opportunities, including through Harvard Learning and Hilton University Global career opportunities Wellness initiatives to help you thrive and be your best self Travel reimbursement starting at 0 km A pleasant, international work environment The best staff parties 50% Food & Beverage discount in our F&B Outlets Up to 50% Food & Beverage discount in various restaurants in Amsterdam affiliated with the UPNL Discount Card. 50% Food & Beverage discount in other Hilton Hotels in the Netherlands Free use of our fitness center About Us Join an Award-Winning Workplace Culture At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel. Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical. Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Core Responsibilities

Serve as a first point of contact for guests, share information about the city, and arrange guest needs and errands. Escort guests to their rooms, assist with luggage, and contribute to a welcoming local experience.

Requirements

Applicants should have good communication skills, an enthusiastic and flexible attitude, and eagerness to learn. Mastery of English is required, along with a representative appearance and the ability to contribute positively to the team.

Benefits

• Hilton Team Member Hotel Discounts
• Friends And Family Discounted Rates
• Growth And Training Opportunities
• Global Career Opportunities
• Wellness Initiatives
• Travel Reimbursement
• Staff Parties
• Food And Beverage Discounts
• Free Fitness Center Access