Barista

Based at the University of Amsterdam campus Roeterseiland. Starting december

About Wakuli
We love great coffee. That’s why we’re building an alternative coffee industry that actually works. For both farmers and consumers.

How? By working directly with farmer groups around the world. We set up transparent, traceable export lines, roast the beans ourselves and sell the coffee straight to customers. So no unnecessary middlemen or resellers. Those short supply chains make sure farmers always get a good price.

You’ll find us in 24 (and counting) bars across the Netherlands, and online through our own platform. For customers, that means freshly roasted specialty coffee that’s easy to access, relatively affordable and just seriously delicious.

We are building the new coffee brand of the 21st century with a team of like-minded innovators from all over the world. And we’re looking for you.

Your Role
We’re opening a brand new Wakuli bar on the University of Amsterdam campus and are looking for stellar baristas to bring it to life! Right in the heart of campus life, you’ll be serving students, lecturers, researchers and staff, whether they’re grabbing a quick coffee between lectures or settling in for a study session with a seating area and a space dedicated to our coffee products.

You will support and work closely together with the specialty coffee bar manager & our product team to bring Wakuli’s promise of accessible specialty coffee to campus. You are a proven people-person who takes pride in giving amazing service experiences, even when it’s busy. You are customer-centric and believe in impactful products with flawless execution, making every effort to give your customers exactly what they need.

You excel in fast-paced, high-volume environments and enjoy an inclusive, collaborative workplace, where your voice genuinely counts. And you love coffee, want to learn everything there is to know, and will craft the best coffee drinks for busy students, staff and coffee lovers alike!

To set you up for success, your onboarding and training will take place at one of our other Wakuli bars in Amsterdam, where you’ll learn the ropes from experienced colleagues before joining the team on campus.

What you'll own

• Craft the best specialty coffees and other drinks while serving all Wakuli customers with an accessible and energetic approach

• Assist all customers in levelling-up their coffee game at home with the best advice on choosing from our variety of beans and pods 

• Work with and maintain the best coffee equipment 

• Ensure and control everything is in place to best serve customers every hour of the day, including during peak commuter rush hours

• Prepare food items to Wakuli’s standards, keeping everything fresh, well-stocked and ready to go

• Take care of the highest hygiene standards (HACCP) and waste management protocols

• Be able to independently open and close the specialty coffee bar

• Willingness to show new colleagues the ins and outs of the job on a needs basis

• Full and complete knowledge and adherence to all product, service, and brand training playbooks

• Complete your onboarding and training at one of our other Wakuli bars in Amsterdam before starting at Roeterseiland

• Be a true brand ambassador for Wakuli, living and breathing our mission

What you'll bring

• 1+ years experience in customer service, restaurant/cafe (horeca) or retail position

• Fluency in English and preferably (some) Dutch

• Strong knowledge of, or willingness to learn quickly about specialty coffee

• Strong interpersonal communication skills

• Able to handle pressure and the ability to stay friendly and focused during busy rush hours

• Minimum 16 hours a week of flexible availability

What we offer

• The opportunity to make a difference in this world

• Pioneering, a lot of responsibility, and a steep learning curve: we're continuously offering more training and facilitating knowledge

• The best coffee and direct access to all relevant information, including interaction with our farmer partners worldwide

• Talented international and impact-driven colleagues (110+ people from 30+ countries) with a great team spirit

• EUR 15.04 per hour + 10.64% holiday days and 8% holiday pay resulting in a gross salary of EUR 17.97 per hour

• Ample opportunity to grow into a full-time position, as well as becoming our next Team Lead or Store Manager.

What we value

At Wakuli we do everything to make Good Coffee available for everyone. We are committed to building a diverse and inclusive workplace where all individuals are treated with dignity and respect. Therefore we have the following values:

1. Off-the-chart service; stellar service even under stressful situations, the bar feels like the neighborhood cafe where people can relax.

2. Nailing the Details: A clean environment, mouth-watering coffees, up to date knowledge of the origins of our coffees make it an experience worth coming back for

3. Respect: we work with a team where everyone feels respected and free to speak their mind

Want to learn more about Wakuli?

Watch https://www.npo3.nl/keuringsdienst-van-waarde/23-09-2021/KN_1725011 or listen https://open.spotify.com/episode/7BW4IF54OcbyLGeeda1n2j?