IZAKAYA - Hostess
Key Skills
Job Description
The Job
We are looking for a strong IZAKAYA Hostess, who is comfortable in a fast-paced, downtown environment.
This position is service oriented and extremely outgoing. You will invite guests into the restaurant, inform guests about our dining options and lead them through the ideal options for them, and provide a “wow” experience for guests who may visit us for the first time. The role of a Hostess is essential in creating an unforgettable experience for all the guests of IZAKAYA Amsterdam. You will provide our guests with a warm and sincere greeting and to ensure any of their special requirements are carefully communicated to the rest of the IZAKAYA team. Ultimately, you'll ensure that we provide excellent guest service and a pleasant dining experience to our guests, always with a smile.
Your profile
For this role, you should be people skilled and motivated to make sure our guests have an unforgettable dining experience from the moment they arrive until their departure. The ideally candidate for this role has excellent communication skills, a passion for hospitality and thrive in a team based environment.
Responsibilities
A warm and welcoming delivery while processing our valued reserved and walk-in guests
Excellent customer service skills in person and over the phone
Positive attitude and aim to provide communication skills
Provide accurate information and monitor waiting lists
Escort guests to assigned dining or bar area
Provide menus and explain the concept to our guests
Bidding goodbye
Maintain a clean reception and working area
Cater to guests who require extra attention (e.g. children, elderly)
Answer incoming calls and address customers’ queries
Assist waiter staff as needed
Previous work experience as a hostess
Availability to work in shifts as needed
Flexible availability on nights and weekends
Good physical condition to walk and stand during an entire shift
Requirements
You live in or nearby Amsterdam
Excellent customer service skills in person, in writing and in speaking
Availability to work in shifts as needed
Flexible availability on nights and weekends
Good physical condition to walk and stand during an entire shift
English needs to be spoken fluently, Dutch is an asset
Benefits
In house experience – Sircle Collection
Discount: Employee rate (35%) and Family & Friends rate (25%)
Restaurant benefits - The Entourage Group (25%)
Business Fitness Nederland (3.259)
Bootcamp every Monday @ Sir Adam – Sircle Collection
Birthday off
Christmas Gifts
Paid moving day
Interested?
Please apply with your CV and motivation!
IZAKAYA is a member of The Entourage Group. THE ENTOURAGE GROUP is an unexampled hospitality imperium, creating and building internationally acclaimed concepts. The brainchild of creative entrepreneur Yossi Eliyahoo ‘Hospitality Entrepreneur of 2015’, THE ENTOURAGE GROUP’s story began in Amsterdam in 2008 with the launch of MOMO, a sophisticated Asian-fusion restaurant, bar and lounge that immediately established itself as the go-to venue for local and international tastemakers. The success story continued with the creation of A-list favorites such as IZAKAYA, THE BUTCHER, THE BUTCHER Social Club, SHIRKHAN, Toni Loco, THE DUCHESS and MR PORTER STEAKHOUSE.
If you have any questions regarding this application, please contact us via email.
Core Responsibilities
The hostess is responsible for providing a warm, welcoming experience for guests, managing reservations, and monitoring waiting lists. They also assist the service team, answer queries, and ensure the reception area remains clean and organized.
Requirements
Candidates must have previous experience as a hostess and possess excellent communication skills in English. The role requires flexible availability for nights and weekends and the physical ability to stand and walk for the duration of a shift.
Benefits
- Employee discount
- Family and friends discount
- Restaurant benefits
- Business fitness
- Bootcamp
- Birthday off
- Christmas gifts
- Paid moving day
About THE ENTOURAGE GROUP
Industry: Hospitality
Company size: 1,001-5,000 employees
THE ENTOURAGE GROUP - Revolutionising high-end hospitality THE ENTOURAGE GROUP is an unrivalled hospitality empire, renowned for creating internationally acclaimed food and beverage concepts across the world. Their wide range of expertise has been cultivated extensively through years of hospitality management, operations and fine dining experience. Owners and founders Yossi Eliyahoo and Liran Wizman, along with the group’s CEO Stephanie Pearson, inspire THE ENTOURAGE GROUP to continually set the new standard for modern hospitality. The currently owned portfolio includes: MOMO Restaurant, Bar & Lounge, IZAKAYA Asian Kitchen & Bar (Amsterdam, Ibiza and Munich), MR PORTER (Amsterdam and Barcelona), awarded by Michelin THE DUCHESS, Do Not Disturb, THE BUTCHER (Amsterdam, Berlin, Ibiza and Manchester) , THE BUTCHER Social Club, THE BUTCHER On Wheels, SHIRKHAN and Toni Loco. From Amsterdam to the capitals of Europe and beyond, THE ENTOURAGE GROUP is setting the new standard for modern, high-end hospitality. Due to the success of the group, founder Yossi Eliyahoo was awarded ‘Hospitality Entrepreneur of the Year’ in the prestigious Entrée Hospitality Awards 2015. ‘’As a creative concept developer, I envision and feel the places I design before they actually exist. I always create places that suit the locals, but try to offer them something new at the same time. It’s extremely important to get to know the market; you can’t ignore a city and its people’s heritage. I love to develop something from the roots and pay attention to every tiny detail. Every aspect has to be captured by the same language. I’m not creating restaurants, I’m creating experiences.” – Yossi Eliyahoo, Founder & Co-Owner of THE ENTOURAGE GROUP [email protected] http://the-entouragegroup.com @the.entourage.group