Key Skills
Job Description
- You will install and prepare the computers and software for our new employees and help us provide them with the best experience possible;
- You will also support TomTom employees in daily issues regarding their hardware or software;
- You will be doing some user account management (Active Directory);
- You will also help our internal customers via face-to-face, mail, phone, and call tracking system;
- You will align with other Support Engineers throughout the different regions within the global team to take part in our global strategy.
- You are a student in IT/Computer Science/Engineering/Programming or related courses;
- You are enrolled in a Dutch university during the entire duration of the internship (at least 6 months);
- You are available for a minimum of 32h/week;
- You are located in Amsterdam or close by, and available to come to the office every day;
- You are fluent in English;
- You have troubleshooting skills and eager to learn;
- You have good communication skills and enjoy teamwork.
Core Responsibilities
Prepare computers and software for new employees, troubleshoot daily hardware and software issues, and manage user accounts in Active Directory. Support internal customers through in-person, email, and phone channels and a call-tracking system, while coordinating with support engineers across regions.
Requirements
Applicants must be students in IT, computer science, engineering, programming, or a related field, and remain enrolled at a Dutch university throughout the internship of at least six months. They must be available at least 32 hours per week, live in or near Amsterdam and attend the office daily, be fluent in English, and have troubleshooting, communication, and teamwork skills.
About TomTom
Industry: IT Services and IT Consulting
Company size: 1,001-5,000 employees
Billions of data points. Millions of sources. Thousands of communities. We are the mapmaker bringing it all together to build the world’s smartest map. TomTom Orbis Maps are the new standard in mapmaking, co-created with the biggest names in tech. It’s a future-proof mapping platform set to drive innovation at a faster pace and on a bigger scale than ever before. Together with our world-leading maps, we provide location data and tech to drivers, carmakers, businesses and developers. Our maps, routing, real-time traffic, APIs and SDKs empower the dreamers and doers to keep the world moving. Headquartered in Amsterdam, TomTom is a global team of 3,700 people. We’ve been shaping the future of mobility for over 30 years – and our journey is just getting started.