
People Operations Specialist
Key Skills
Job Description
In a nutshell
At Picnic, we're not just revolutionizing grocery delivery - we're also rethinking how we work together. As a People Operations Specialist based in Amsterdam, you'll help create a great employee experience for our 1,200 colleagues across Amsterdam, Paris, and Düsseldorf. Working closely with People Business Partners and the wider People team, you'll be the first point of contact for colleagues and keep our day-to-day HR operations running smoothly. From welcoming new hires to managing employee records and improving HR processes, you'll make sure our people have the support they need to thrive. You'll combine hands-on execution with a continuous improvement mindset, taking ownership, spotting opportunities to simplify and automate processes, and making a real impact on how we work.
Tricks of the trade
- Process improvement & automation: Identify inefficiencies, challenge existing ways of working, and turn repetitive manual tasks into smarter, automated processes that scale with Picnic's growth.
- Onboarding: Own and organize our monthly onboarding sessions, giving every new colleague a smooth, welcoming, and inspiring start at Picnic.
- Performance management: Coordinate our feedback and performance review cycles through Workday, ensuring everything runs smoothly and colleagues are set up for meaningful conversations.
- People administration: Keep our people operations running like clockwork by maintaining accurate employee records, managing work permits, and ensuring high-quality HR documentation.
- Employee experience: Make important employee moments count, from celebrating milestones and anniversaries to supporting learning and development initiatives.
- People insights & reporting: Turn people data into actionable insights by supporting reporting and initiatives around employee engagement, absence, training feedback, and other key People topics.
- Cross-functional collaboration: Work closely with People Business Partners and the wider People team to solve challenges, improve processes, and deliver a great employee experience across the business.
Your superpowers
- Master's degree, preferably in HR or a related field.
- 2–4 years of experience in a similar role, with a strong focus on process improvement.
- You're approachable and personable, and easily connect with colleagues across different teams, cultures, and backgrounds.
- You're passionate about improving processes, leveraging automation, and finding smarter ways of working at scale.
- You're flexible and adaptable, able to juggle competing priorities while staying focused and organized.
- You have a proactive, hands-on mindset, take ownership of your work, and are eager to learn, improve, and grow together with the team.
- You're confident working with Google Sheets and HR systems. Experience with Workday and AI tools is a big plus!
- You're fluent in English, both written and spoken. Dutch is a plus.
Picnic perks
🥗Fresh Lunch, coffee, and snacks
Our offices are equipped with fully-fledged coffee bars and a kitchen and chefs. They prepare delicious fresh and warm lunches every day so you can keep your energy up.
🚴🏼♂️Health insurance discount & bike plan
We have a partnership with CZ (a health insurance provider). Picnic employees get a discount on CZ insurance packages between 5% and 15%. Furthermore, through our partnership with Lease a Bike, you can rent-to-own a new (e)bike at a discounted rate
✍🏼 Learning & development
You’ll get ample opportunity to work on yourself at Picnic. Interested in improving your mental wellbeing? Through OpenUp you get free access to trained psychologists and many courses.
All the rest
At Picnic you get 25 holidays, we cover your travel expenses and offer a pension plan. And your phone and laptop are on us, as well.
Core Responsibilities
You will manage day-to-day HR operations, including onboarding, performance review cycles, and maintaining accurate employee records. Additionally, you will identify opportunities to automate processes and provide actionable insights through people data reporting.
Requirements
The ideal candidate holds a Master's degree in HR or a related field and has 2–4 years of relevant experience. You must be proficient in Google Sheets, possess strong process improvement skills, and have a proactive, hands-on approach.
Benefits
- Fresh lunch
- Coffee and snacks
- Health insurance discount
- Bike plan
- Learning and development
- Mental wellbeing support
- 25 holidays
- Travel expenses coverage
- Pension plan
- Company phone
- Company laptop
About Picnic
Industry: Retail
Company size: 5,001-10,000 employees
At Picnic, we’re a team of inventors, builders, dreamers, and best-in-class operators! With our app-only business model and custom-built in-house supply chain, we're revolutionizing the way people buy groceries and eat every day. We're growing across the Netherlands, Germany, France, and beyond. One of the things that makes Picnic different is that we handle almost everything ourselves: from forecasting and building automated warehouses to designing custom electric vehicles and writing our own software. It gives us total freedom to experiment with bold, new ideas (which we do a lot!). We love to challenge ourselves and learn by doing. The best way to grow here? By taking ownership from day one and pushing boundaries every single day. As a diverse team of over 85 nationalities, there’s always something happening - whether you’re into sports, board games, charity work, dancing at our legendary Picnic festival, or licorice tasting (yes, really!). Our scale-up culture means you get to own your work and bring fresh ideas to life. If you’re looking to make a real impact, reach out. We’d love to hear from you!