Casual Concierge
Key Skills
Job Description
Our hotel offers an award-winning rooftop bar & terrace, a Lobby Bar, a restaurant, our very own LOT61 Coffee Store, Amsterdam’s most extensive breakfast buffet, fifteen versatile meeting rooms, and 557 guest rooms.
As a Casual Concierge you will be the first point of contact for our guests, which is why we value a representative appearance alongside a caring and enthusiastic nature. As each working day is different, an innovative approach to work and a great set of problem-solving skills will help you on your way to become an essential part of the team.
Responsibilities
You are no stranger to multitasking and storytelling is in your nature as you help each guest on their way to a truly fantastic stay, while enlightening them with your knowledge of the city and its features. Apart from giving guests information, running errands and arranging their needs in the city, you also accompany them to their rooms and assist with luggage.
Being part of the Concierge team will mean being part of a creative team with great work ethic and a passion for creating a true local experience for each guest. Do these skills sound like second nature to you? Then you may just be the perfect addition to our team!
Before we forget: next to our own facilities, you can also enjoy our Hilton service, worldwide and with a discount
Who are we looking for / What will you be doing?
To fill this position successfully, it is important that you have the following skills:
- Good communication skills.
- Enthusiastic, flexible and eager to learn.
- Mastering the English language
- And of course, be able to add a little fun within the team!
Qualifications
Equally important, what do we offer?
Being part of our team as Casual Concierge means becoming a team member for one of the best employers in the Netherlands. Because taking care of our team is our top priority!
You will notice this by the following, among other things:
- A competitive salary
- Hilton Team Member benefits, which means nights from €40 incl. breakfast in Hilton hotels (+7,000 destinations) around the world
- The opportunity to offer Friends & Family Discounted Rates to Thirty Friends & Family Members
- Growth and training opportunities, including through Harvard Learning and Hilton University
- Global career opportunities
- Wellness initiatives to help you thrive and be your best self
- Travel reimbursement starting at 0 km
- A pleasant, international work environment
- The best staff parties
- 50% Food & Beverage discount in our F&B Outlets
- Up to 50% Food & Beverage discount in various restaurants in Amsterdam affiliated with the UPNL Discount Card.
- 50% Food & Beverage discount in other Hilton Hotels in the Netherlands
- Free use of our fitness center
Core Responsibilities
You will serve as the first point of contact for guests, providing local information and assisting with their needs throughout their stay. Additionally, you will accompany guests to their rooms and provide luggage assistance while maintaining a representative and enthusiastic presence.
Requirements
Candidates must possess strong communication skills and a flexible, eager-to-learn attitude. Proficiency in the English language is required to effectively interact with guests and contribute to the team.
Benefits
- Competitive salary
- Hilton Team Member benefits
- Discounted hotel nights
- Friends & Family discounted rates
- Growth and training opportunities
- Harvard Learning access
- Hilton University access
- Global career opportunities
- Wellness initiatives
- Travel reimbursement
- Food & Beverage discount
- Fitness center access
About Waldorf Astoria Kuwait
Industry: Hospitality
Company size: 201-500 employees
Waldorf Astoria Kuwait is an unrivalled destination for prestige and luxury. Just 11 km and a 15-minute drive from Kuwait International Airport, we are located in the heart of Kuwait’s retail and entertainment district. We are connected to The Avenues, Kuwait’s largest shopping mall, featuring over 1,100 shops and 28 cinemas. Our guests enjoy an impressive array of dining options and facilities within the hotel and in the surrounding neighbourhood.