Key Skills

Job Description

UpSide builds tools that help civil society organisations follow EU policy and work on it together. Organisations already use our platform to track EU legislative files through the Commission, Parliament and Council, see who has met which policymakers, and agree who does what. In December we plan to open early access to more organisations, and by the end of January we want organisations to be able to sign up and pay for it themselves. We build with a small team and AI coding tools, so there’s no coding in this role. We need someone who has taken a B2B software product from its first users to its first paying customers and knows what that takes. WHAT YOU'D DO (about 2 days a week, 23 November to 31 January) Shape the self-serve path: how an organisation signs up, pays per user, chooses what it follows and brings in colleagues. Find the gaps before customers do. Test our pricing and packaging with real buyers, and help us decide what’s in early access and what waits. Run early-access conversations with organisations that have asked about the platform, and help turn them into paying customers. Write specs we can build from, test each release with us, and decide with us what ships. Set up onboarding and help pages, and agree with us how we’ll know early access is working. You’ll work with our co-founders Peter and Steph. WHO WE'RE LOOKING FOR A mission-minded product specialist You’ve taken an early-stage B2B software product to its first paying customers, ideally a self-serve product priced per user. You’ve set or tested pricing, and you’ve had sales conversations yourself. You write clear specs and can judge whether what was built does the job. You’re happy working with a team that builds with AI coding tools. You’re comfortable working lean with two founders and making calls with incomplete information. Experience selling to nonprofits, membership associations or policy teams helps, and so does knowing how EU advocacy works. Terms: freelance contract on a mission driven project, indicative day rate of €500-600 depending on experience, remote, starting 23 Nov. How we’ll choose Please apply here: https://docs.google.com/forms/d/e/1FAIpQLSeooY0xblDYYNd6biczfXqyEKkxR5IDvU3m6K4l1-6rtShLYQ/viewform?usp=sharing&ouid=104993185026605497723 Shortlisted people are invited to a short call and a paid half-day task; we may adjust this approach depending on the volume of applications. Deadline: 13 Nov. UpSide welcomes applications from everyone. We judge applicants only on what the role needs, and we don’t discriminate on the basis of age, disability or chronic illness, gender or gender identity, sexual orientation, ethnicity, nationality, religion or belief, political opinion, marital or family status, or any other characteristic unrelated to the work. We’re a small, early-stage nonprofit with no HR department, so our process is simple and run by the founders. If you need any adjustments to apply or take part, please contact us and we’ll do what we reasonably can and talk it through with you openly.

Core Responsibilities

Shape the self-serve signup, payment, product selection, and colleague-invitation journey; test pricing and packaging, prioritize early-access features, and convert interested organizations into paying customers. Write build-ready specifications, test releases, and establish onboarding materials and measures of early-access success in collaboration with the co-founders.

Requirements

Applicants should have taken an early-stage B2B software product from its first users to its first paying customers, ideally for a per-user-priced self-serve product, and have experience testing pricing and conducting sales conversations. They should write clear specifications, assess product quality, work effectively with AI coding tools, and be comfortable making decisions with a small team and incomplete information; nonprofit, membership association, policy, or EU advocacy experience is helpful.