Key Skills

Job Description

The Solution Architect, Cisco Splunk acts as the trusted technical advisor and subject matter expert for the Cisco Splunk portfolio, supporting partners, customers and internal sales teams throughout the solution lifecycle. The role combines deep technical expertise with strong pre-sales capabilities to design, validate, demonstrate and position Cisco Splunk solutions across security, observability and data-driven operational use cases. Working closely with Cisco Splunk, partners, the Vendor Success Manager and internal sales teams, the Solution Architect translates complex business and technology requirements into clear solution architectures and customer outcomes. The role supports technical discovery, opportunity qualification, solution design, demonstrations, proofs-of-concept and partner enablement while safeguarding technical and commercial integrity. Success requires strong technical credibility, commercial awareness and the ability to communicate the value of Cisco Splunk to both technical and business audiences. Location for this role: In close prox of one off our EU offices Cisco Splunk Solution Design & Validation * Design scalable Cisco Splunk solutions based on customer requirements, existing environments and desired business outcomes. * Conduct technical discovery to identify use cases, data requirements, integration points, architectural dependencies and technical constraints. * Translate customer requirements into solution architectures, technical configurations, sizing and bills of materials. * Position appropriate Cisco Splunk capabilities across relevant security and observability use cases. * Validate technical and operational feasibility before solutions are proposed to partners or customers. * Ensure proposed architectures follow Cisco Splunk recommendations and applicable internal governance. * Develop and maintain our Westcon-Comstor 3D labs. * Support our VSM community with driving Skillboost sessions. * Provide technical validation and guidance throughout the sales lifecycle. Pre-Sales & Opportunity Support * Partner with sales and commercial teams to technically qualify Cisco Splunk opportunities. * Lead technical discovery workshops with partners and customers. * Map Cisco Splunk capabilities to identified customer challenges and desired outcomes. * Address technical questions, competitive challenges and objections during the sales process. * Support partners in creating technically robust proposals and customer presentations. * Provide technical input into pipeline reviews and strategic Cisco Splunk opportunities. * Help accelerate opportunities by identifying and resolving technical blockers. * Deliver technical presentations, demonstrations, workshops and proofs-of-concept. Security, Observability & Data Expertise * Develop and maintain expertise across relevant Cisco Splunk security and observability technologies and use cases. * Help customers and partners understand how operational and security data can improve visibility, detection, investigation, performance and resilience. * Position Cisco Splunk solutions according to customer maturity, technology environment and desired business outcomes. * Understand integration opportunities between Cisco Splunk, adjacent Cisco technologies and relevant third-party platforms. * Maintain awareness of developments in cybersecurity, observability, cloud, AI and data analytics and translate these developments into relevant partner and customer conversations. Partner Technical Enablement * Develop Cisco Splunk technical competency across the partner ecosystem. * Deliver 3D labs, bootcamps, demonstrations and enablement (Skillboost) sessions. * Help selected partners establish repeatable Cisco Splunk technical capabilities and solution propositions. * Support partners in developing relevant Cisco Splunk competencies, accreditations and certifications. * Identify technical capability gaps and work with partners to develop enablement plans. * Enable partner technical teams to become increasingly self-sufficient in positioning, designing and demonstrating Cisco Splunk solutions. Cisco Splunk & Internal Collaboration * Maintain strong working relationships with Cisco Splunk technical, channel and sales stakeholders. * Work jointly with the Vendor Success Manager and internal sales teams to identify, develop and accelerate opportunities. * Act as a technical escalation point for Cisco Splunk opportunities requiring deeper architectural support. * Contribute technical insight to Cisco Splunk business planning and pipeline discussions. * Coordinate with Cisco Splunk technical resources on complex opportunities, architectures and proofs-of-concept. * Share customer and partner feedback, emerging use cases and market trends with relevant stakeholders. Technical Leadership & Continuous Development * Maintain up-to-date knowledge of the Cisco Splunk portfolio, roadmap and relevant technologies. * Maintain relevant Cisco and Splunk certifications and accreditations. * Create reusable technical assets including architectures, demonstrations, presentations and best-practice materials. * Share technical knowledge with internal sales, technical and partner-facing teams. * Act as a visible Cisco Splunk technical ambassador at partner events, customer engagements and industry activities. * Champion continuous learning and technical excellence. Performance will be measured across both technical quality and commercial impact, including: * Cisco Splunk pipeline technically influenced. * Technical qualification and conversion of supported opportunities. * Technical win rate on strategic opportunities. * Success of proofs-of-concept and technical validations. * Number and quality of partner and customer technical engagements. * Growth in partner Cisco Splunk technical capability. * Partner certification and enablement progression. * Creation and reuse of technical assets and demonstrations. * Partner, customer and Cisco Splunk stakeholder feedback. * Contribution to revenue, pipeline and strategic growth objectives. Skills & Experience Must-Have * Proven experience in pre-sales engineering, solution architecture, cybersecurity, observability, data analytics or a related technical role. * Strong understanding of enterprise IT architectures and security and/or observability environments. * Ability to conduct technical discovery and translate customer requirements into architectures and business outcomes. * Strong presentation, demonstration and communication skills. * Ability to explain complex technical concepts to technical and non-technical audiences. * Experience working collaboratively with customers, partners and sales teams. * Structured problem-solving and analytical skills. * Ability to manage multiple opportunities and technical priorities. * Business fluency in English. Nice-to-Have * Hands-on Splunk experience. * Experience with SIEM, security analytics, SOC operations, observability or application and infrastructure monitoring. * Knowledge of cloud platforms and modern application architectures. * Experience within the Cisco partner ecosystem. * Cisco and/or Splunk certifications or accreditations. * Experience delivering partner technical enablement. * Additional European languages. Education & Qualifications * Degree or equivalent professional experience in Computer Science, Information Technology, Cybersecurity, Engineering or a related discipline. * Relevant Cisco, Splunk, security, cloud or observability certifications are desirable. * Candidates with strong demonstrable industry experience may be considered in place of formal academic qualifications. Join a growing global business Westcon-Comstor is a leading name in IT distribution with US$4.35 billion in global revenues. Our job is to link technology vendors to our distribution partners who resell software and solutions to business and other customers.

Core Responsibilities

Design and validate Cisco Splunk solutions, lead technical discovery, demonstrations, and proofs of concept, and provide architectural guidance throughout the sales lifecycle. Build partner technical capabilities through labs and enablement, while collaborating with sales, Cisco Splunk, and other stakeholders to advance opportunities.

Requirements

Candidates should have experience in pre-sales engineering, solution architecture, cybersecurity, observability, data analytics, or a related technical role, along with strong enterprise IT knowledge and the ability to translate customer needs into solution architectures. Strong communication and presentation skills, business fluency in English, and collaborative problem-solving are required; Splunk experience, relevant certifications, and partner enablement experience are desirable.