Key Skills

Job Description

Founder’s Associate - Amsterdam At Tap Out, the team is the second product we’re building, and we hold it to the same standard as the first. If you’re excited about ownership, high standards and a world where people spend less time on their screens, you’re in the right place. Why Tap Out? Attention is one of the scarcest assets of our generation, and its biggest enemy is the phone in our pocket. Our app and physical device block distracting apps (we see you, TikTok and Instagram) and free up time for what matters: being outside, doing deep work, being with the people you love. After one year of working on it full-time, we now have 40,000+ paid users, a 4.5/5 rating, and coverage in Financieel Dagblad, Quote and BNR. We’ve found product-market fit in the Netherlands, and now we’re expanding across Europe. That’s why we’re looking for a Founder’s Associate to build and run the operation behind it. The role As founder’s associate, you work directly with the founders on our biggest projects and are responsible for the day-to-day operations. You'll own everything that has to happen after a customer purchases: stock, suppliers, fulfilment and customer support, across Europe. You build the AI-powered systems that let a team of five outwork teams of fifty, so the founders can spend their time building what’s next. What you’ll be doing Strategic projects with the founders: setting up the supply chain across Europe, building our hiring system, legal work, and whatever matters most next. Building systems that run on their own: you use AI wherever it can do the work, and you help us become an AI-native company that makes decisions from data. Taking the founders out of day-to-day operations: within a year, the operation is run by you. Running supply chain: always in-stock while never having too much cash stuck in inventory. AI-first support: take customer support automation from 40% to 75% and turn support conversations into insights for the team at scale. Finance ops: manage the accountant, close the books on time, run the cash forecast and pay every invoice on time. What we’re looking for 1–3 years of experience in strategy consulting, operations, tech, or at a fast-growing startup. A systems thinker: you simplify first and only then automate, preferably with AI. High agency and ownership: you fix things before anyone asks, and you finish what you start. Good judgment: you come back with a recommendation, not just an analysis. Fast and precise: you work 80/20, but the numbers are always right. Fluent in Dutch and English. PS. We are looking to hire passionate people from a variety of backgrounds. So even if you don't check all the boxes, we welcome your application! Compensation €40k–€60k + €10k on-target bonus, with profit sharing or equity on the table based on experience and fit. You’ll have autonomy over your schedule and can work remotely (but we prefer somebody in the office in Amsterdam). How to apply We hire carefully, because in a small team every person matters, and we want you to be just as sure about us. This is what our process looks like: 1. Apply at [email protected] with your CV or LinkedIn, and briefly answer, in Dutch or English: What process did you simplify or automate? What did it look like before and after? What did you fix or build without anyone asking you to? Why this, why now, and why Tap Out? 2. Intro call (30 min) 3. Online reasoning test 4. Career interview (60–90 min) 5. Reference calls with former managers 6. Paid trial day at our office 7. Offer P.S. Know the right person? We’ll give you €1,000 if we hire them.

Core Responsibilities

Work with the founders on strategic projects and take ownership of day-to-day operations, including European supply chain, inventory, suppliers, fulfillment, and customer support. Build AI-powered systems, improve support automation, and manage finance operations such as bookkeeping coordination, cash forecasting, and invoice payments.

Requirements

Candidates should have 1–3 years of experience in strategy consulting, operations, technology, or a fast-growing startup, and be fluent in Dutch and English. The role calls for strong ownership, systems thinking, sound judgment, and the ability to simplify processes, use AI where appropriate, and deliver accurate work.

Benefits

• Performance Bonus
• Profit Sharing
• Equity
• Flexible Schedule
• Remote Work