Key Skills

Job Description

Onepush is looking for a Junior Customer Success Engineer in shipbuilding who wants to work at a growing technology company. Our clients are leading yacht and shipbuilders. As a customer success engineer, you do everything you can to make sure they get the full benefit from our automation technology for production preparation. You support and process their projects, show them how to work with our platform and, together with our development team, make sure the platform runs stably and error-free. Looking for a new challenge? And excited to join our mission to automate all repetitive tasks in work preparation and build methods? WHAT WILL YOU DO? Projects & engineering: you support client projects in the Onepush platform, from 3D model to production preparation, and solve 3D engineering and automation challenges Testing & quality: you continuously test the platform, report bugs clearly and reproducibly, and validate fixes together with the development team. This keeps the platform running smoothly and bug-free Onboarding & training: you make sure new clients get off to a smooth start and train their users to work with the platform Support & documentation: you answer client questions and record questions, solutions and agreements, so knowledge stays secured within the team A TYPICAL DAY AS A CUSTOMER SUCCESS ENGINEER You come in, grab a coffee first and catch up with the team, or you work remote from home. Then you plan your day: which projects are running, which questions have come in through the various channels and what are your goals for the day. Next, you get to work on the ongoing projects. You work in Rhino 3D and stay in close contact with large and small shipbuilders across the Netherlands and Europe. You dive into interesting engineering and automation challenges You test the platform, monitor the application and flag errors. You log bugs clearly and work with the development team on the fix. A new client is starting? Then you handle the onboarding and show their engineers how to get the most out of the platform From our office on the Entrepotdok in Amsterdam, we work with a great team on automation in yacht and shipbuilding. With fresh energy and enthusiasm, we help the industry replace tedious, repetitive tasks with software, leaving more room for substance and development. Do you get a kick out of working with major shipbuilders, software that works flawlessly and improving processes? Then you are the hero we are looking for! REQUIREMENTS A successful Customer Success Engineer has the following experience and competencies: A degree in engineering, preferably in shipbuilding or maritime engineering (MBO, HBO) 3D engineering expertise (advanced Rhino 3D is a big plus!) An affinity with software and automation: you enjoy critically testing an application and getting to the bottom of errors Accurate and structured: you record findings, bugs and agreements clearly Client-focused and a strong communicator: you explain technical matters clearly and enjoy training clients Good command of Dutch and English, both spoken and written ONEPUSH Onepush is a Dutch company that takes pride in developing fast, error-free quality products for shipbuilding. We, Dutch, are not only known for our windmills and stroopwafels, but also for our shipbuilding history. We specialise in automating the design-to-production process by offering online solutions. We think we know what we are talking about. Our online portal gives shipbuilders worldwide direct access to their own environment, so they can run their build process better and faster. WHAT DO WE OFFER Besides a fun team and working at a fast-growing company, Onepush offers excellent terms of employment: Flexibility in contract 3-4 days a week Ability to work remote for international applicants Hybrid environment 25 days of holiday (based on 40 hours/week) Travel expense reimbursement Lunch at the office, or sometimes out together Holiday allowance A great, easily accessible workplace in Amsterdam with top colleagues!

Core Responsibilities

Support client projects in the Onepush platform, addressing 3D engineering and automation challenges from model preparation through production preparation. Test the platform, report and validate bug fixes with developers, onboard and train clients, and document support questions and solutions.

Requirements

A degree in engineering is required, preferably in shipbuilding or maritime engineering, with 3D engineering expertise; advanced Rhino 3D is a strong advantage. Candidates should be interested in software and automation, work accurately and systematically, communicate well with clients, and have a good command of spoken and written Dutch and English.

Benefits

• Flexible Contract
• Remote Work Option
• Hybrid Work Environment
• 25 Days of Holiday
• Travel Expense Reimbursement
• Lunch at the Office
• Holiday Allowance