Key Skills

Job Description

SAP Consultant QM (SME QM) The essentials Function Information Technology Reports to E2E Supply Chain Team Lead Employment type Full-time People leadership Individual contributor Travel As required for key initiatives About The Role As Senior Application SME – Quality Management, you are the internal functional expert for applications supporting Quality processes across Refresco’s procurement, manufacturing and warehousing landscape. SAP QM is your core platform, complemented by integrated SAP and non-SAP applications. You combine hands-on configuration and solution design with application ownership, continuous improvement and project delivery. Working closely with Quality leaders, business process owners, application specialists, architecture and data teams, and external partners, you translate business priorities into reliable, integrated solutions and help shape the Quality application roadmap. Your accountability covers application services and functional solutions. Business process owners remain accountable for process design, standards and business acceptance; the Quality function owns Quality and food-safety policies; and sites retain operational Quality decisions. What You Will Be Doing Own application services: Ensure reliable Quality applications, coordinating incident resolution, sustainable improvements and external support partners to maintain service levels and business continuity. Shape the application roadmap and standards: Translate business priorities into application improvements, maintain the common Quality solution template and promote standard, reusable solutions across countries and sites. Design and configure integrated solutions: Turn business-approved requirements into practical SAP QM and related application solutions, covering inspections, complaints, quarantine and release, traceability and food-safety controls. Deliver projects and controlled changes: Provide senior functional expertise across implementations, rollouts and enhancements, including solution design, configuration, testing, migration and go-live readiness. Strengthen data and integration: Work with business data owners and application teams to ensure effective Quality master-data design and integration with procurement, manufacturing, warehousing and laboratory systems. Enable collaboration and adoption: Guide implementation partners, support key-user communities and knowledge transfer, and constructively challenge requirements to improve usability, efficiency and alignment with common standards. What You Will Bring Bachelor’s or Master’s degree, or equivalent professional experience, and at least five years of relevant application or functional consulting experience. Strong hands-on SAP QM configuration and functional solution-design expertise, with experience in SAP S/4HANA. Solid understanding of end-to-end manufacturing Quality processes, including inspections, traceability, quarantine and release, and auditable Quality records, preferably in food and beverage. Understanding of SAP QM integration with procurement, manufacturing and warehousing; experience with PP-PI and EWM is a strong advantage. Experience delivering common application templates across multiple sites or countries, including master data, testing and controlled production releases. Ability to translate business priorities into practical solutions and roadmap proposals while balancing operational support and longer-term improvements. Strong analytical, collaboration and stakeholder-management skills, including experience coordinating external partners and working across international teams. Excellent English communication skills; additional European languages are an advantage. Additional Advantages Experience with laboratory information management systems, paperless Quality, digital food-safety or enterprise Quality management solutions; basic ABAP and debugging knowledge; and familiarity with ITIL-based service management. Behind every drink is a team that makes it happen. Join ours. What We Offer You. At Refresco, we believe that your work should be rewarding, both professionally and personally. That’s why we offer you: Competitive pay with eligibility for an annual bonus No personal pension contribution – your pension is fully paid by Refresco 28 days of holiday (based on full-time employment) to recharge and enjoy your time off Continuous opportunities to develop yourself, with access to tailored courses, interactive e-learnings, Free access to OpenUp for you and your family members, supporting mental well-being and personal development A modern office nearby the vibrant city of Rotterdam Fun and connection through regular events organized by our enthusiastic Fun Committee Opportunities for professional development and training to help you grow in your career An NS Business Card or commuting allowance, making your journey to the office more convenient Memorable moments together, from our weekly shared Thursday lunches to annual events like Wellbeing Week, the Christmas dinner, and our Holding trip. A culture shaped by our core values: entrepreneurial, passionate, agile, responsible and excellent. Recruitment process Are you interested in this open position, feel free to send your application! To ensure a fair and thorough selection, an assessment may be conducted as part of the recruitment process. In case of any questions with regards to the position, you may reach out to Yasimin Harput (Corporate Recruiter Group/HQ) Phone: 010 440 5100 E-mail: [email protected]

Core Responsibilities

Own and improve Quality applications, with SAP QM as the core platform, including service delivery, roadmap development, solution design, configuration, and integration across procurement, manufacturing, warehousing, and laboratory systems. Deliver implementations and controlled changes, strengthen Quality master data, and support partners and key users in adopting common, reliable solutions.

Requirements

Requires a bachelor’s or master’s degree or equivalent professional experience, plus at least five years of relevant application or functional consulting experience and strong hands-on SAP QM configuration and solution-design expertise, including SAP S/4HANA. Candidates should understand end-to-end manufacturing Quality processes and SAP integration, and bring experience with multi-site templates, master data, testing, controlled releases, and international stakeholder collaboration; PP-PI and EWM experience is advantageous.

Benefits

• Competitive Pay
• Annual Bonus Eligibility
• Fully Paid Pension
• 28 Days Of Holiday
• Professional Development And Training
• Tailored Courses And E-Learning
• Mental Well-Being Support
• Commuting Allowance Or Business Travel Card
• Regular Social Events