Senior Customer Success Manager — Growth & Onboarding
Key Skills
Job Description
Wundermart in Amsterdam is seeking a mid-senior Customer Success Manager to drive value and retention across a regional portfolio. You will own onboarding and guide customers to a smooth integration, while collaborating with cross-functional teams to ensure swift actions. The role emphasizes data-driven decision-making, ongoing relationship management, and opportunities to grow turnover. Fluency in English and Dutch is required.
Core Responsibilities
Own customer onboarding and guide customers through smooth integrations. Manage relationships across a regional portfolio, drive customer value and retention, collaborate with cross-functional teams, and identify opportunities to grow turnover.
Requirements
The role requires fluency in English and Dutch. It is a mid-senior customer success position involving onboarding, relationship management, data-driven decision-making, and customer growth.
About Wundermart
Industry: IT Services and IT Consulting
Company size: 51-200 employees
Wundermart is Europe's leading provider of smart, profitable and scalable F&B solutions in hotels. We help you answer your guests demands by delivering exactly what they want, when they want it. Whether it is a shop in your lobby, all-day breakfast or an unmanned bar. Our unique AI-powered formula takes any hotel F&B moment and turns it a guaranteed revenue driver.