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Senior Aerospace Customer Solutions Lead

Chromalloy Corporation

Tilburg
Full-time
5-10 years experience
On-site

Key Skills

Customer Solutions
Customer Service
Cross-Functional Collaboration
Analytical Skills
ERP
CRM
Process Optimization
Continuous Improvement
Service Excellence
Operations Coordination
Engineering Coordination
Quality Coordination
Logistics Coordination
Business Development

Job Description

Chromalloy Holland in Tilburg, the Netherlands, seeks a Senior Customer Solutions Specialist to link customers with Operations, Engineering, Quality, Logistics and Business Development, driving service excellence and continuous improvement. You bring a bachelor's degree and 5+ years in customer-focused roles, with strong analytical skills and ERP/CRM proficiency. The role emphasizes ownership, cross-functional teamwork, and ongoing process optimization.

Core Responsibilities

Connect customers with Operations, Engineering, Quality, Logistics, and Business Development. Drive service excellence and continuous improvement through ownership, cross-functional teamwork, and process optimization.

Requirements

Requires a bachelor's degree and at least five years of experience in customer-focused roles. Strong analytical skills and proficiency with ERP and CRM systems are expected.

About Chromalloy Corporation

Industry: Aviation and Aerospace Component Manufacturing

Company size: 5,001-10,000 employees

Chromalloy Corporation is the parent company of Chromalloy. Chromalloy provides the airline industry with a broad range of aftermarket services and ranks as the leading independent supplier of advanced repairs for jet engine parts. Chromalloy operates around the world and around the clock, providing airlines with timely, cost-effective, and proven repairs for turbine airfoils and other critical engine parts – repairs that extend the life of the parts and drive down engine maintenance costs. Chromalloy also serves the industrial and gas turbine market, as well as the military market. For additional information, visit www.chromalloy.com.

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